General Managers are responsible and accountable for the operation of the store by ensuring maximum sales and profitability through: effective merchandising; human resources management; team development; inventory management; operating costs and managing loss control. General Managers are responsible for high customer service levels.
Duties and Responsibilities:
Responsible for overall management of the store
Responsible and accountable for the management of all employees and their development
Recruit, hire, train, motivate, develop, discipline and terminate employees using appropriate documentation (i.e. new hire packets, reference checks, communication forms etc.) and approval process
Schedule, monitor & be accountable for controlling payroll hours
Audit and complete required daily paperwork and submit by deadline
Responsible to make daily bank deposits by deadlines
Responsible for handling employee and customer complaints and grievances
Maintain Grand Open Ready standards
Maintain high levels of cleanliness and sanitation of interior and exterior of facilities according to Company and brand requirements
Ensures store is secure and safe and complies with all safety and environmental guidelines. Reports issues to proper authority and management when necessary
Responsible for controlling flow and distribution of all merchandising supplies, including product ordering, receiving merchandise and vendor relations
Promotes a high level of customer service
Ensures procedures are implemented and adhered to while protecting company assets
Responsible for monitoring and implementing legal compliance measures including site audit/inspections
Troubleshoots and handles maintenance of store equipment
Ensure adequate gasoline levels as well as coordinate gasoline deliveries
Must be available 24 hours a day 7 days per week unless on Leave of Absence or vacation
Keep accurate fuel inventory records (red book), and report any excessive variations
Maintain accurate compliance binder
Conduct annual performance evaluations
Implement all Company promotional initiatives
Control and be accountable for cash over /short to $200 per month or less and maintain inventory variations to .5% of sales or less
Other duties assigned by Territory Manager/Regional Manager
Knowledge, Skills, and Abilities:
High School Diploma or equivalent
Possess 2 or more years of supervisory management experience, gasoline industry preferred
Ability to work unsupervised
Possess strong computer skills
Must be available via phone after regular business hours, weekends and holidays
Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed
Must have reliable transportation and valid driver's license
Ability to communicate effectively with associates and guests
Ability to count, read and write accurately to complete required paperwork
Ability to operate and use all equipment necessary to operate the store
Ability to work in a fast aced environment
Ability to lift/carry up to 25 pounds
Ability to lift/carry up to 50 pounds on occasion
Ability to freely access all area of the store including, selling floor, stock area, and register area
Ability to reach, bend, twist, stoop, kneel and/or crouch during a shift
Ability to climb ladders/stairs
Work in intermittent temperatures (i.e. cooler, outside, etc.,)
Attention to detail
Strong decision making skills
Strong financial management skills
We are an equal opportunityemployer.Weconsider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.