Lead Teller (Teller Supervisor) at First PREMIER Bank in Sioux Falls, South Dakota

Job Description:

Facility: First PREMIER Bank

Location: Sioux Falls, South Dakota

Status: Full-Time

Job Description

First PREMIER bank is seeking a Lead Teller to Manage and lead the teller team in delivering the Client Experience by providing excellent client service with each interaction while performing routine banking center and client service duties. Candidate must possess Leadership qualities that are necessary to build and support a Teller team, provide service that is fast, accurate and professional and maintain the standards in Teller Services. This position includes assistance to the vault, ATM, and cash needs, conduct routine banking transactions along with giving direction and assisting teller staff. Must have cash handling and/or customer service experience.

 We support a promotion-from-within philosophy for strong performers!

Compensation and Schedule

Starting wage is determined based on prior work experiences.

Full-time Hours:

Monday- Friday 8:00 am-5:00 pm

Training Schedule:

Paid on-the-job training!

Performance Expectations 

• 
  

  Partner with Branch Manager to ensure effective operation of all parts of the branch including consistent PREMIER customer service.

  
  


• 
  

  Manage security issues; including communicating alerts, key assignments and dual control of keys/combinations, training and updating notification lists and procedures.

  
  


• 
  

  Manage performance and behavior standards and track measurements and goals for tellers.

  
  


• 
  

  Assist with the compilation of Teller statistics for the branch.

  
  


• 
  

   Anticipate cash needs, and control cash levels for the branch within the established target levels.

  
  


• 
  

  Ensure adherence to department and company policies and procedures as well as State and Federal Banking regulations. 

  
  

Skills and Qualifications

• 1-2 years of customer service and/or supervisory experience in a banking, financial or retail organization.  


• Demonstrated organizational, confidential and independent work experience


• Cash handling experience is preferred. 


• Excellent verbal and written communication skills are required.


• Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly. 

Culture and Benefits 

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health and wellness, fun and giving back. This is an environment where you will be rewarded, valued and celebrated for your hard work. We provide our employees a robust and expanded package of health benefits, incentives, growth and career advancement opportunities and some pretty epic parties—from concerts by big-name artists to giving away cars. We believe in investing in our employees, their families and our communities.

We’re Investing in You

• Additional compensation for high performers in the form spot awards or incentives.

• Full medical benefits for 20+ hours/week. Medical plans and contributions to spending accounts with free dental, vision, EAP, life, AD&D, company match 401(k), long and short-term disability plans

• Generous time off plans including PTO, Sick Pay, and Bonus Days

• 401(k) – Dollar-for-dollar match up to 5% of total compensation, 100% associate-owned

• Growth plans and career pathways having the opportunity to receive an hourly wage increase

• PREMIER Wellness Program

• Special discounts and pre-sell offers for Denny Sanford PREMIER Center events

• Paid community volunteer hours

• Special employee parties and incentives|

 

 Application Process 

To ensure timely communication during the application process, please ensure that the "My Presence" portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at www.firstpremier.com/careers to view any status changes.

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.

See job description