Route Sales Representative - Coffee Service Division at Community Coffee Company, L.L.C. in Charleston, South Carolina

Job Description:

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Department: Coffee Service Division

Reports To: Area Sales Manager or Territory Sales Manager

Travel Required: Daily travel between company location and customer establishments.

Why Work at Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

As the Route Sales Representative you will be responsible for obtaining new business as well as providing service to existing customers. Our Route Sales Representatives proudly represent the Community Coffee brand, playing an essential role in the company's overall sales strategy.

Function Related Activities/Key Responsibilities

• Drives vehicle to sell and deliver products, equipment and supplies to customer to achieve financial targets for route profitability


• Solicits existing customers to purchase additional products


• Acquires new business by identifying and making cold calls and presentations to prospective customers


• Collects payment from customers


• Records and maintains sales inventory and delivery information


• Maintains proper selection and inventory of products for each customer


• Ensures customer satisfaction


• Responsible for loading and maintaining truck inventory


• Monitors and collects funds from delinquent accounts


• Ensures freshness of products


• Manages coffee brewing equipment on route


• Recovers brewing equipment and other branded merchandise and products from closed or discontinued account


• Participates in trade shows and special events to promote the company's products and services


• Cleans truck and performs routine vehicle maintenance


• Responsible for route's daily bank deposits


• May be requested to perform different or additional duties as assigned

Position Requirements

• High School diploma or equivalent required; college degree preferred


• One year of relevant customer sales and service experience


• Route sales and cold calling experience in DSD environment preferred


• Must be at least 21 years of age


• Valid Driver's license required; A Commercial Driver's License (CDL) required for vehicles 26,000 lbs or greater


• Acceptable driving record


• DOT medical certification required


• COVID Vaccination required


• Successful completion of pre-employment physical

What we're looking for

• Strong communication and organization skills


• Self-starter


• Team oriented

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will service/sell to approximately 20-30 customers per day and is required to do the following:

• Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.


• Must be able to frequently lift 35 pounds and occasionally lift up to 40 pounds


• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off, employee assistance program, and educational assistance.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

Other details

• Job Family Sales
• Job Function Coffee Service
• Pay Type Salary

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• Charleston, SC, USA

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