Training and Development Specialist at Equinix in Redwood City, California

Job Description:

Training and Development Specialist

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.   

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary: You will support new learning technologies requested by the internal Equinix Global Operations Academy (GOA). This includes testing, confirmation, and feedback on new training technologies including but not limited to VR/AR solutions, user training enhancement systems, and video productions.  You will also Research and provide recommendations on new technologies and solutions to enhance training environments.

Responsibilities

Training Solutions Program Management

• Provides support for global training programs




• Act as liaison between Equinix Subject Matter Experts, vendors, and GOA instructional designers to ensure instructional delivery solutions are accurate and meet learning needs




• Work with Subject Matter Experts to provide support and guidance on Learning Experience Platform and learning content management




• Financial Management including PO processing, contract management and vendor relationship management.

Project Management

• Plans and executes as per the project objectives, focusing on the operational elements of the project such as meeting deadlines, and completing deliverables




• Communicates and tracks project objectives




• Manages the constraints of the project and provides timely status updates




• Facilitate and provide support to regional training teams to ensure VILT or ILT training is conducted as needed




• Facilitate vendor relations for new and ongoing training technologies




• Create and manage purchase orders as needed

Analytics

• Generates metrics to identify areas of improvement.

Qualifications

• 5+ years experience required




• Bachelor's degree preferred




• A passion for supporting adult learning programs and tools




• A deep understanding of learning systems and technologies




• Highly proficient in computer systems, networking technologies, and applications.




• Strong verbal and written communication skills for internal customers and external vendors.




• Critical thinking to analyze appropriate solutions to complex training needs and support.




• Must be able to work independently and in a team environment




• As part of a global team, flexibility in scheduling may be required

We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more. 

In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for Colorado for this role is $80K - $108K per year with 15% bonus target.

At Equinix, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #IamSafeIBelongIMatter culture transcends and informs all we do. In alignment with our culture, as well as our status as a U.S. federal contractor, as of December 8, 2021, Equinix will be mandating all US-based employees to be fully vaccinated for COVID-19. If you are unable to get a vaccine due to a medical condition, or sincerely held religious belief, Equinix will consider exemption requests as an accommodation.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.