Posted in General Business 30+ days ago.
Type: Full-Time
Direct Bill Financial Representative
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Job Summary
Provide superior customer service to direct billed clients of Chubb, including, Commercial Risk Services, Casualty Risk, A&H, Westchester, Small Commercial, and other Chubb divisions. Effectively handle and respond to phone and email inquiries from business partners, agents, and insureds in a call-center environment. In addition, the team resolves discrepancies and processes financial transactions, including customer-assisted payments, disbursements, transfers, stop payments, voids, etc.
Reporting Relationship and Scope
Under the general supervision of the unit’s manager, demonstrate a proficient and thorough working knowledge of CBS (Customer Billing System), BCWS (Billing and Collection Workstation) and additional related policy handling systems, which include CUW, Marketplace, and GENIUS. Financial Representative interacts directly with, and provides accurate feedback to, insureds, agents, business groups, underwriters, and other customers through verbal and written correspondence.
Major Duties and Responsibilities
Minimum Qualifications:
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.
For additional information about Chubb or its services, please visit our website at http://chubb.com/careers
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