PMO PROJECT MANAGER II at HealthSmart in Irving, Texas

Job Description:

About HealthSmart

HealthSmart is the premier provider of customizable and scalable health plan solutions for self-funded employers. We reduce costs and improve outcomes, all the while treating our health plan members with dignity and respect. But that's just the beginning of our story - We make differences in peoples' lives every single day!

Our HealthSmart team understands the difference we make when treating others with dignity and respect, which is why we embody our mission by promoting a diverse and inclusive culture.

We're a company of innovators.

We deliver health benefit plans and solutions to provide worry-free, self-funded plan administration, quality coverage, and innovative care.

We provide care management services that change lives and helps employers and members take control of healthcare costs.

HealthSmartRx Solutions delivers extremely attractive pharmacy benefits with an Rx discount program.

Our Network Solutions group offers national, comprehensive provider networks to provide member access to the right care.

HealthSmart Casualty Claims Solutions leverages technology, robust information and unmatched experience to deliver innovative casualty claims management solutions with outstanding results.

We offer business intelligence and web-based reporting. Plus, we offer a variety of health and wellness initiatives and even onsite employer clinics.

POSITION SUMMARY

At HealthSmart, the EPMO II Senior Project Manager drives matrix project teams to deliver on strategic projects. The EPMO II Senior Project Manager is able to insert themselves into a business or IT problem, analyze, and provide solutions.

Education and Skill Requirements

• Bachelor's Degree in a related field


• 5 years of demonstrable Healthcare project management experience with a preference for candidates that have been in Healthcare and in a small to medium sized company


• 3 years of experience in Information Technology


• Healthcare experience (with strong preference given to Payer experience as well as experience in Specialty and/or Rx)


• Strong communication (written and oral), interpersonal, team, and conflict resolution skills


• Experience with project turnaround/remediation


• Experience working as a PM in a PMO supporting matrix project teams


• Agile certification preferred but not required


• PMP preferred but not required


• Six Sigma certification (any belt) preferred but not required if demonstrable evidence exist of using this approach (Results)


• Higher education preferred but not required


• Experience in delivering projects in any following areas highly desired; Information Technology, Claims, Pharmacy, Care Management, Healthcare Networks

Position Type/Expected Hours of Work

• This is a full-time professional position. Evening and weekend work may be required as job duties demand


• Hybrid Schedule: 3 days in office and 2 remote, depending on need

Travel

• This position requires 5% travel

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Insert self into an IT, Operational or Business problem, analyze the situation, make recommendations, and implement change to bring the process back in tolerance. This is often done with a Six Sigma methodology approach


• Interfaces with Senior Executive Leadership, IT Leaders, Business Leaders and individual contributors to move strategic projects to completion


• Develops initial risk assessments for their projects and manages risks and issues in a tenacious manner, escalating before being late/over budget or an impact to scope occurs


• Provides clear and concise Executive Status reports and Daily tracking reports (where applicable) if the project is at risk or off track


• Delivers projects on time


• Monitors and tracks critical path items/key milestones and dependencies well in advance of their due dates


• Monitors QA progress against plan and helps manage defect priorities and knock down roadblocks daily during the QA execution cycle


• Supports date-driven projects by adjusting scope and/or cost as needed to hit the schedule constraint


• Issues staffing plans with real names, including people's vacations, training, applicable holidays, etc.


• For projects in red or yellow status implements daily tracking immediately


• Reviews and understands high-level business requirement artifacts and works with the project stakeholders to eliminate ambiguity or grey areas; ensures approvals from all business and IT stakeholders are secured


• All PCRs must be submitted in advance of the change occurring, and the cost is not incurred unless approval has been secured first


• Continuously captures Lessons Learned throughout lifecycle of the projects


• Complies with standard closeout process - includes Lessons Learned, Scorecards updated, auditing vendor timesheets, Knowledge Transfer to Operations, final documents posted to SharePoint, etc.


• Collaborate with business and technology departments to define deliverables and develop solutions that are reusable across the organization


• Develop financial models and tools, including cost-benefit analysis, resource utilization models and performance reports when needed for the project

Competencies

• Six Sigma Approach


• Tenacity in delivery


• Adaptability


• Business Acumen & Financial Accountability


• Collaboration and Teamwork


• Customer Focus


• Delivering Results


• Interpersonal Skills


• Initiative


• Planning & Organizing


• Negotiation

• Problem Solving

Physical Requirements

• While performing the duties of this job, the employee is frequently required to sit, talk, and hear.


• The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms.


• The employee must occasionally lift and/or move up to 30 pounds.


• Specific vision abilities required by this job include close vision and the ability to adjust focus.


• The work is performed primarily in an office setting.


• The noise level in the work environment is moderate
  

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position

HealthSmart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.