3M HIS Quality Manager, Outsourcing Services at 3M in Salt Lake City, Utah

Job Description:

Job Description:

Quality Manager Outsourcing Services

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.

“For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career

The Impact You’ll Make in this Role

As a Quality Manager Outsourcing Services, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Managing the quality program for facility and outpatient coding and auditing for our outsourcing services group


• Prepare quality reporting for both facility and outpatient/profee clients by collecting, analyzing, and summarizing data and trends from coding partners and internal 3M staff.


• Maintain service quality by enforcing quality assurance standards, policies and procedures, and government requirements for both facility and outpatient/profee coding


• Establish product quality documentation system and implement quality assurance procedures for facility clients.


• Maintain quality assurance processes and procedures for outpatient/profee clients


• Oversight of the monthly quality process for all facility and outpatient/profee clients to assure 3M quality metrics are achieved.  


• Establish and maintain coding remediation processes for all clients and coders


• Incorporate and facilitate team training for new regulatory changes related to facility and outpatient/profee coding and reimbursement, as appropriate


• Participate in new client onboarding to design and implement the quality program for both facility and outpatient/profee clients


• Provide subject matter expert guidance related to both facility and outpatient coding and reimbursement


• Maintain professional and technical knowledge by attending educational workshops or reviewing professional publications


• Ability to resolve quality issues and escalations as needed


• Manage the career development and performance of the employees directly reporting to this role.


• Handles special projects as assigned by the Senior Manager of outsourcing services.

Your Skills and Expertise 

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher (completed and verified prior to start) from an accredited university

-OR-

• High School Diploma/GED from an accredited institution and a minimum of eleven (11) years of experience in Health Information

• Seven (7) combined years of experience in quality and/or health information management/administration


• RHIA/RHIT, CCS or other AHIMA/AAPC credentials

Additional qualifications that could help you succeed even further in this role include:

• Master's degree or higher from an accredited institution 


• Experience in facility coding and auditing


• Strong knowledge of DRG’s


• Experience with coding and quality assurance for most outpatient (professional and technical) coding specialties including Evaluation and Management (E/M) services


• Strong knowledge of CPT and ICD-10 coding principles and government regulation and policies


• At least 3 years of experience in managing direct reports


• Excellent customer service and customer relation skills

Location: Remote

Travel: May include up to 20% domestic

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Resources for You 

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. 

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Certain job positions within 3M require workers to be on-site at 3M facilities and/or at third-party locations. A necessary requirement of each of these positions is that all individuals must be fully vaccinated against COVID-19 (subject to limited medical and religious exemptions). Fully vaccinated against COVID-19 means, two weeks have passed since completing the second dose of a two-dose COVID-19 vaccine (e.g., Pfizer or Moderna) or two weeks after receiving a single dose of a one-dose vaccine (e.g., Johnson & Johnson/Janssen).

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M is an equal opportunity employer.  3M  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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