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Product Analyst, Wise at OCLC, Inc. in Dublin, Ohio

Posted in Information Technology 30+ days ago.

Type: Full-Time





Job Description:

You have a life. We like that about you.

At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world.  OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows:

    The Product Analyst, Wise provides a high level of support and extensive experience in all aspects of the product planning and development process. The Product Analyst must be able to successfully collaborate with team members in Development, Operations, Sales and Marketing to ensure the effective and efficient execution of product plans. Identifies, documents and manages requirements. Translates product goals into functional requirements and specifications that can be understood and acted upon by the development team.

      Responsibilities


      • Liaises with development staff to ensure that requirements are met.

      • Assures that development outputs meet requirements.

      • Works with cross-divisional teams to develop and roll out communication plans, training and product support.

      • May organize and lead cross-functional teams; recommends, develops, tests and verifies business functionality. 

      • Operates as a subject matter expert (SME).

      • Directs implementation of service enhancements or new product features.

      • Analyze reports, publications and market research with significant implications for product strategy.

      • Provides detailed information for business plans, product strategies and roadmaps.

      • Can and does assess new technology and its relevance and impact on product strategies.

      • Can assess competitive products for strengths and weaknesses against OCLC offerings

      • Creates high-level user requirements, detailed functional specifications, and release plans for relevant product.

      • Working with Product Manager, visits customer sites and develops new product ideas and business cases.

      • Contributes critical information to Portfolio business plans, product strategy roadmaps, operational and business plans.

      • Produces monthly progress reports.

      • Works directly with product and portfolio team members to provide input into sales forecasts/goals, P&L estimates, and product metrics.

      • Assesses new technology and adds value to existing products by improving features to create best in class solutions and/or reduce costs.

      • Provide detailed product support to sales and customer support teams.

      Qualifications:


      • Bachelors Degree or equivalent experience

      • 2 to 4 years experience in product, project or program management, preferably using Agile development methods

      • Work experience in public or academic libraries is beneficial but not required

      • Well-developed communication and presentation skills

      • Strong understanding of the Product Management Lifecycle model

      • Understanding of technical capabilities and market requirements needed to develop innovative market plans

      • Strong customer relationship skills





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