Director of Well-being at Virtua in Marlton, New Jersey

Job Description:

HELPING YOU BE WELL, GET WELL AND STAY WELL

As one of New Jersey's largest non-profit health systems, Virtua provides comprehensive health care services to achieve its mission to help people be well, get well and stay well.

Virtua provides services through Virtua Medical Group with 302 physicians and other clinicians, and at its urgent care centers, hospitals, ambulatory surgery centers, health and wellness centers, fitness centers, home health services, long-term care, rehabilitation centers and paramedic program.

A leader in maternal and child health services, Virtua delivers nearly 8,000 babies a year. It provides health services to 1,500 businesses, and participates in Virtua Physician Partners, a clinically integrated network of 1,400 physicians and other clinicians.
Virtua is affiliated with Penn Medicine for cancer and neuroscience and the Children's Hospital of Philadelphia (CHOP) for pediatrics.

Virtua employs more than 9,000 and has been honored as the #1 Best Place to Work in the Delaware Valley every year since 2007. It is the recipient of a 4-star rating from the Centers for Medicare and Medicaid Services (CMS) for quality of care, and its hospitals earned straight A's in patient safety by The Leapfrog Group and the 2016 Patient Safety Award from Healthgrades.

U.S. News and World Report ranked Virtua's Mount Holly and Voorhees hospitals as High Performing Hospitals and Voorhees as a Best Regional Hospital. Virtua is also the recipient of the Consumer Choice Award from the National Research Corporation.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Location:

Marlton, NJ

Additional Locations:

Marlton, NJ

Job Summary:

Job Summary:

The Director of Well-being oversees the Virtua Health program to advance the well-being of all colleagues through our WE Thrive strategy. In this role, the director will provide thought leadership around well-being solutions and their impacts on organizational performance. In addition, the individual will develop, promote, implement, measure and oversee programs and initiatives aimed at optimizing the colleague experience and fostering an organizational culture of well-being. The director will act as a strategic partner and collaborate closely with leaders in multiple key departments whose operations impact overall colleague well-being. Through a deep understanding of, and support for, the Inclusion, Diversity and Equity strategy, the director will influence the design and availability of programs to provide opportunity for all internal audiences. The Director of Well-being acts as the main point of contact for all colleague well-being initiatives across the enterprise and drives connectedness and alignment; this role is central to the development of a workplace well-being culture.

Position Responsibilities:

Responsible for implementing and administering a comprehensive well-being strategy for Virtua Health via WE Thrive and overseeing implementation of well-being programming which is commensurate with the needs of different populations of colleagues and caregivers (i.e.: Peer to Peer support program and installation of Refuel Rooms). Leverages thought leadership and expertise to ensure alignment of well-being and caregiver experience efforts with organizational priorities. Oversees review and refinement of relevant strategies, policies, and procedures impacting well-being.

Partners with organizational leadership in evaluating and mitigating environmental risk factors for burnout. Leads the Well-being Consortium; integrates efforts with other departments, including but not limited to, experience, community health engagement, integrated solutions, quality and safety, marketing, behavioral health and Virtua Medical Group. Improves productivity, engagement and loyalty of colleagues by identifying barriers and working to improve stressors within the professional environment. Oversees review and refinement of relevant strategies, policies, and procedures impacting well-being.

Develops quantitative and qualitative metrics to show impact or improvements in employee engagement and wellbeing. Monitors and tracks various metrics that show the effectiveness of wellness initiatives. Researches, recommends, prioritizes and actively manages any service providers (vendors) who may be contracted for well-being services/platforms; provides ROI analyses and recommendations for consideration.

Develops effective strategies for promoting well-being initiatives including but not limited to: newsletters, program calendar, education classes and seminars, promotion of well-being related monthly national observances and general awareness communications.

Leads, supervises, and manages wellbeing team, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Position Qualifications Required:

Required Experience:

• Expertise regarding the drivers of burnout and professional fulfillment among health care professionals.


• Sophisticated understanding of organizational culture and principles of culture change.


• Demonstrated ability to develop and launch enterprise wide programming.


• Time management and organizational skills to prioritize work and handle multiple projects simultaneously in a fast-paced, constantly evolving environment.


• Commitment to exceptional service and dedication to high-quality work.


• Ability to take initiative, anticipate needs, and exercise independent, sound judgment.


• Discretion in dealing with confidential information.


• Excellent written and oral communications skills.


• Ability to utilize data to make strategic and operational decisions.


• Knowledge of healthcare principles and the functioning of an acute care hospital


• Strong influencing skills.


• Ability to establish and maintain collaborative partnerships with subordinates, peers and leaders.


• Effective coaching skills.


• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Required Education:

Graduation from an accredited college or university with a Bachelor's Degree in a health and wellness related field. At least five (5) years of experience in developing, marketing, educating, and evaluating organizational-wide employee well-being programs.

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