Supervisor, Operations at XPO Logistics, Inc. in Franklin, Massachusetts

Job Description:

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As the Supervisor, Operations, you will work cross-functionally with various departments, including sales, carrier procurement and operations, carrier compliance, finance and accounts payable. You'll handle a team of Carrier Procurement Representatives and ensure that everyone is consistently delivering positive results. As a part of the XPO team, you'll have a starring role in helping us continue to provide game-changing solutions for our global customers.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Handle the daily operations of the team


• Develop and expand carrier relationships with both existing and new carriers


• Train, mentor and develop a team of Carrier Procurement Representatives


• Book freight and maintain KPI metrics while ensuring your direct reports do the same

At a minimum, you'll need:

• 2 years of transportation-related experience

• Bachelor's degree or equivalent related work or military experience


• 2 years of non-asset-based brokerage experience


• Solid experience in management, including prioritizing work and performing well under pressure in a fast-paced environment


• Solid conflict resolution skills


• Proven leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.