Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission, we know that offering them genuine rewards, and heart filling job satisfaction is the key to our success as a company. As a Sales Specialist, you will find opportunities to grow your career in one of the fastest growing industries in today's market.
Responsibilities
Brookdale Sales Specialists maintain and improve upon occupancy levels of communities in accordance with marketing and business plans.
Sales Specialists utilize established sales processes and systems to perform job duties, track information, compile data and achieve desired community occupancy goals.
The sales process is managed by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about the community's services and programs.
Our Sales Specialists are called to assignments within the Division to help where there is a vacant Sales position. They help improve occupancy, implement marketing strategies, train new sales associates and assist in being an ambassador of first impressions for the community they are assigned to.
Qualifications
Bachelor's Degree in Marketing, Business or related field preferred or equivalent combination of experience and education required.
3+ years' of sales experience in senior living
Excellent written and verbal communication skills.
Ability to travel for up to 10 days and have 4 days off
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
We believe that in order to best serve our residents, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:
Full-time and part-time associate benefits:
401(k) Retirement Savings Plan
Benefit plan package
Pre-tax Commuter Benefit
Associate Compassion Fund
Associate Discounts
Identity theft protection
Pet savings and insurance plans
Voluntary benefits available
Full-time associate benefits:
Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.
Paid Time Off
Adoption Benefit
Tuition Reimbursement
Company-provided life insurance and accidental death and dismemberment (AD&D)
Voluntary STD and LTD
Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.
Responsibilities
Assists the marketing department in meeting all budget and occupancy expectations. Works closely with the Executive Director (ED) and Sales and Marketing staff in the development and execution of the marketing plans in the assigned community or region.
Conducts phone and direct sales calls in accordance with established Sales & Marketing goals, ensuring leasing expectations are met or exceeded.
Manages all move-ins/outs to achieve maximum revenue performance for the community. Communicates incoming resident's special needs or requirements to the Director of Resident Services. Assists in maintaining an active, meaningful wait list.
Assists in the development and implementation of marketing plans that will result in meeting and/or exceeding performance expectations.
Assists in lead generating activities to ensure adequate leads are produced in order to meet performance expectations. Manages and maintains a working knowledge of the lead tracking and marketing software programs and systems.
Assists in the success of internal sales programs such as the resident/family referral and associate referral programs.
Assists in managing the marketing department staff to ensure completion of reporting procedures and daily assignments. Assists in motivating and rewarding staff to meet or exceed performance expectations in consultation with the ED and Regional Sales and Marketing Management, assists in training departmental employees in accordance with company policies. Assists in the hiring, performance evaluation and discipline of all Sales & Marketing associates.
Maintains an active, working knowledge of current competition and any new entrants. Assists in updating competitive information on a regular basis and communicates to staff.
Maintains and communicates current product information to staff (pricing, program changes, policy changes and promotional programs), in the absence of a Director of Sales and Marketing.
Creates and maintains a positive image of the community with residents, the community, and other staff associates. Maintains effective relationships with all residents and their families. Attends resident functions.
This job description represents an overview of the
responsibilities for the above referenced position. It is not intended to represent a comprehensive list of
responsibilities . An associate should perform all duties as assigned by his/her supervisor.