Human Resources and Training Manager - Hilton Orlando at Hilton Global in Orlando, Florida

Job Description:

A Human Resources Manager is responsible for assisting the Director in the overall management and administration of the Human Resources function, with a particular emphasis on training and talent developmnet, in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability.

What will I be doing?

As a Human Resources Manager, you would be responsible for assisting the Director in the overall management and administration of the Human Resources function, with a particular emphasis on training and talent development, to deliver an excellent guest experience and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Plan, implement, coordinate and/or present corporate training programs in accordance with current Hilton requirements including harassment-free workplace, diversity, new team member orientation, communication, leadership and service series and related training to meet specific departmental needs.
• Review hotel training and update as necessary. Analyze current training needs for the hotel departments and individuals and make recommendations as needed. Develops or researches training for specific hotel needs.
• Track, input, maintain and audit all individual employee training records of in house programs including department orientation records for new hires on a computer system. Administer information regarding Trac Tip Program.
• Oversee and monitor all departmental training programs, i.e., Alcohol Awareness, Food Safety etc. by conducting audits and making recommendations for compliance. Monitor educational assistance program.
• Plan and conduct meetings with department managers, trainers and employees to review performance trends, develop action plans and give recognition. Monitor non-exempt performance reviews.
• Develop annual training calendar. Compile monthly and quarterly reports of training activity. Conduct necessary analysis to assess specific departmental and training needs.
• Assist in supporting all Human Resource activities and requirements

What are we looking for?

The ideal candidate will have the following:

• At least 3 years experience either in a hospitaltiy management position or a human resources position.
• Proven experience in facilitating training

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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