Remote Vehicle Researcher - French Speaking Required at Mitchell International in Coppell, Texas

Posted in Other 13 days ago.

Job Description:

Mitchell International

Remote Vehicle Researcher - French Speaking Required


Job ID: 22-13165
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International


The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.


This is a full-time, 100% remote role. $18.00 hourly - French Speaking Required

The Auto Appraiser assists in the vehicle insurance claim settlement process. The goal is to provide our insurance adjusters with a third party unbiased fair market value for a vehicle that has been deemed a potential total loss. We use resources, such as the Kelly Blue Book, NADA to do research on the loss vehicle. Reports are completed by finding comparable vehicles for sale that match the loss vehicle as closely as possible, then making monetary adjustments to the advertised value based on options, equipment, model years, and other configurations differences.

Responsibilities include, but are not limited to, the following:

  • Researches comparable values on vehicles, parts and equipment through online research and outbound phone calls to experts in the appropriate industry.
  • Provides fair market valuation reports per each customer’s specified parameters using specified resources and procedures.
  • Maintains specified level of technical expertise of systems and industry in accordance with departmental requirements.


  • High school diploma.
  • Type 35+ WPM.
  • Knowledge of insurance/automotive industry a plus.
  • Ability to analyze information.
  • Strong math skills.
  • Ability to research information using web- based tools.
  • Strong attention to detail.
  • Minimal affinity for vehicles, either personally or professionally, E.G.: Recognition of; types, configurations, options, and equipment.
  • Demonstrated ability and capacity to learn.

Job Complexity: Works on assignments that are complex in nature, requiring them to use judgment in decision making.

Supervision: Works under close supervision.

Experience: Typically requires less than 2 years of related experience.

Written Abilities: Proficient grammar, sentence structure and written communication skills.

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