Benjamin Moore represents a brand rich in history, with unparalleled innovation, premium performance, and the power to inspire transformation. Reporting to the Manager, Communications, the Specialist, Communications role offers an environment for the highly collaborative and self-motivated professional seeking to bolster the company’s vision, mission + values. Read more in our 2020 Corporate Social Responsibility report.
The Communications team’s primary function is to keep all employees, from our HQ and R&D offices to field sales and supply chain, and retailer network informed of pertinent information—including business strategy, growth planning and other strategic initiatives, leadership team updates, important resources and tools, product news, marketing and retail activations and more.
With keen attention to detail and a strong knowledge of various digital platforms/ content management systems, your contributions will enhance the Communications team’s overall impact and value to the business.
Execute campaigns to internal audiences via various communication vehicles, including the company’s intranet, digital signage, sales enablement hub, retailer portal, email, SMS text, mobile apps, social media and other websites
Coordinate within the team’s project management system/ content calendar to ensure the timely dissemination/ publication of information
Perform regular maintenance across all channels, constantly keeping content accurate and fresh
Test and verify content within all browsers and across all devices
Test and implement new features and functionality across all tools
Create and maintain archives of all communication assets
Update distribution lists, ensuring the proper import and data flow between systems
Assist in building the company’s Content Admin Community—a newly assembled group of employees charged with leading the intranet upgrade
Draft communications as requested
Monitor two-way channels (e.g., employee intranet discussions, retailer portal forums), recommend new topics/ questions to pose and collaborate with colleagues to facilitate responses as needed
Partake in stakeholder meetings to understand the needs for upcoming projects, as well as in brainstorm meetings for communication-related initiatives
Keep abreast of the latest tools, industry trends and best practices in digital communications/ implementation and content management
Assist in tracking metrics to help drive overall communications strategy and improvements
BA/BS/BFA in Communications, Digital Marketing, IT or related major
2-3 years related experience preferred
Proficient in Microsoft Office Suite and the fundamentals of CMS, SMS and email marketing, particularly with scheduling and publishing content, SEO, A/B testing, campaign automation and reporting (training to be provided on team’s current systems + tools)
Excellent communication, organization and prioritization skills
Diligent, meticulous and proactive with a sense of ownership over deliverables and a passion for perfecting each project
Ability to be nimble in a fast-paced environment
Familiar with the latest digital communication trends, tools and best practices
A creative thinker and solutions-oriented individual with a positive attitude
Natural collaborator and resourceful, self-starter who can work comfortably across all levels of the organization
The color of pride: Benjamin Moore is proud to be a part of Berkshire Hathaway, which was recognized by Fortune magazine as the world's fourth most admired company. And for more than 130 years we've been a respected leader in the architectural coatings and home décor landscape; creating the products and tools that enrich and beautify thousands of communities each day. We recognize that our associates are the driving force behind our success and we strive to provide a work environment where hard work, creativity and purposeful collaboration are fostered and encouraged.
Join a company where innovation is constantly recognized as we look for individuals who produce world-class products, best-in-class services and customer experiences, design pioneering paints using the latest technologies and deliver unparalleled value and brand experiences for our customers and retail network.
Diversity, Equity & Inclusion
At Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business. We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve. Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety. Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders. We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.
At Benjamin Moore, our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested heavily in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we’ve modified facilities and work schedules to support social distancing, established enhanced cleaning and sanitization protocols, and regularly provide personal protective equipment to all employees—including masks, gloves and hand sanitizer. Ensuring the well-being of our team members is a top priority.