SATCOM Service Desk Technician Level 2 at Envistacom, LLC in Colorado Springs, Colorado

Posted in Information Technology 3 days ago.

Job Description:

Envistacom, LLC

Category: Information Technology & Telecommunications
Location: Colorado Springs, Colorado


Job Title: SATCOM Service Desk Technician Level 2

Job Location: Colorado Springs, Colorado

Job Description:

Envistacom is looking for a talented SATCOM Service Desk Technician. The candidate will need broad experience in industrial technologies and have hands-on experience with setup, configuration, integration, and troubleshooting deployable communications systems. This position requires working in Colorado Springs and traveling as required to customers' sites and various locations throughout the NORTHCOM / CONUS / USVI Area of Responsibility (AOR).

Job Responsibilities:
  • Designing and installing networking devices of many different makes and models
  • Configure and install software, servers, routers, and other network devices
  • Automate tasks and monitor their effectiveness
  • Create, oversee and test security measures (e.g. access authentication and disaster recovery)
  • Communicate with users when needed
  • Attend meetings with Management and clients and contribute suggestions, develop enterprise infrastructure designs, and answers in a professional manner
  • Maintain complete technical documentation
  • Suggest improvements to network performance, capacity, and scalability

Job Requirements:
  • 4 years related experience with deployable communications systems
  • Active SECRET Security Clearance
  • Must possess one of the Information Assurance Technician (IAT) Level - 2 certifications listed on the Department of Defense 8570 Baseline Certifications. IAT Level 2 certifications include the CompTIA Sec+, Systems Security Certified Practitioner (SSCP), Cisco Certified Network Associate (CCNA) Security, or Cybersecurity Analyst (CySA)
  • Experience with Deployable Satellite Communications equipment and networks, including AVL, Airbus, Tampa Microwave, and iDirect hardware
  • Experience with Physical and virtual server environments and computer systems
  • Knowledge of Deployable routing and switching the baseband
  • Experience with Deployable DoD narrowband satellite radios and land mobile radios (LMR)
  • Experience with Deployable Civil LMR and radio bridges
  • Experience with Tactical Video Teleconferencing (VTC) systems
  • Experience with Voice/Video over IP (VVOIP) systems
  • Experience with Commercial cellular equipment and networks, to include mobile broadband kits (MBK) and PEPWave devices.
  • Experience with Deployable DoD encryption systems, including HAIPE Type 1, AES-256 and Commercial Solutions for Classified (CSfC).
  • L-3 Technologies certifications for the following terminals: L-3T Panther II .6M Tri-Band (X, Ku, Ka); L3-T Panther II .96M Tri-Band (X, Ku, Ka); L-3T Hawkeye 3 Lite Tri-Band (X, Ku, Ka); and L-3T Hawkeye III 2.4M Quad-Band (X, Ku, Ka, C)
  • Airbus Technologies certification for the Airbus RANGER 1000 terminal
  • Tampa Microwave certification for the 1.3M tri-band terminal
  • Completion of the iDirect Operations and Maintenance iDX 3.X course and familiarity with the modem types: iDirect e900; iDirect e950mp; iDirect e9350; COMTECT DMD 1050T;' Viasat CBM-400
  • Variety of network technologies and Satellite Communications architectures
  • Broad understanding of technical principles, theories, and concepts in the networking field
  • Knowledge of Tactical Network Systems Engineering Principles and Network Design Concepts
  • Virtualization experience (Hyper-V & VMWare)
  • Security best practices and implementing firewalls and perimeter security measures including VPN technologies
  • Networking Certifications: CCNA/CCNP or equivalent

Company Benefits:
  • Medical, Dental, Vision, 401k+ match

Envistacom is proud to be an Affirmative Action/Equal Opportunity Employer. Envistacom provides equal employment opportunity for all persons, in all facets of employment and maintains a drug-free workplace, and performs pre-employment substance abuse testing and background checks. We encourage minorities, women, veterans, LGBT, and disabled individuals to apply.

Our Company:
Headquartered in Atlanta, GA, Envistacom provides communications, cyber, and intelligence solutions, support services and technology to the U.S. DoD and coalition partners in aerospace, defense, and intelligence communities. Customers rely on Envistacom for rapid-response, secure technology solutions and subject-matter expertise to support mission critical operations.

Envistacom is proud to be an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Envistacom maintains a drug free workplace and performs pre-employment substance abuse testing and background checks.

Effective 20 September 2021, all federal contractors are required to be vaccinated or have started their vaccination for COVID-19, unless exempted due to a medical or religious reason. All employees that will be entering an Envistacom location will be required to be vaccinated or have started their vaccination unless exempted due to a medical or religious reason. Must be partially (first shot) or fully vaccinated against COVID-19 to be considered for employment (subject to all state/federal required accommodations).PI161123551
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