Family Beginnings Program Coordinator at Eskenazi Health in Indianapolis, Indiana

Posted in Other 14 days ago.

Job Description:

Division:Eskenazi Health


Req ID:11199

Schedule:Full Time


Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status


Job Role Summary

The Family Beginnings Program Coordinator maintains newborn birth records.

Essential Functions and Responsibilities

  • Completes/maintains entry of birth certificate/paternity affidavit information for SDOH and runs statistical reports

  • Supports and promotes departmental and organization-wide programs and initiatives

  • Demonstrates excellent communication skills, coordination, collaboration and organizational skills

  • Functions independently and exercises good judgment based on comprehensive knowledge of medical services/course of treatment and hospitalization requirements

  • Demonstrates concise, accurate, legible documentation

  • Performs internal audits of medical records to determine quality of documentation, compliance to regulatory standards and accordance with principles outlined by Core Measures standards.

  • Completes audits as requested by other departments such as Infection Control

Functions/Responsibilities Continued:

  • Facilitates timely completion of audits with written documentation of findings, recommendations and implementation of processes for improvements

  • Continues to pursue educational and/or professional growth opportunities pertinent to clinical and professional development

  • Supports consistent regulatory readiness of unit/area via rounding, counseling/coaching and monitoring. Is aware of standards and regulations applicable to clinical unit

  • Serves as a resource to clinicians to optimize patient care processes to promote optimal care and patient safety

Fucntions/Responsibilities Continued:

  • Participates in improvement projects and on assigned committees to provide content expertise

  • Assists with the collection and reporting of quality metrics

  • Monitors and evaluates care and practice for self and others; collects data to ensure effectiveness of interventions

  • Demonstrates knowledge of rules and regulations and reporting procedures required by federal/state regulatory agencies

  • Works independently with little supervision; establishes care/work priorities, displays good judgment

  • Demonstrates the ability to analyze and interpret multiple variables, prioritize, make decisions, work independently, exercise tact, delegate appropriately

  • Demonstrates the ability to creatively problem-solve and produce innovative alternatives to established practices

  • Identifies quality/processes/clinical concerns and works towards resolution

Job Requirements

  • High school diploma or equivalent required; Associate's Degree preferred

  • Bilingual in English and Spanish preferred

  • Previous experience working in a role that required attention to detail and/or accurate record keeping required

  • Previous experience in a customer service or public-facing role required

  • Previous experience working in a medical or hospital environment preferred

  • Obtaining Notary Public will be required within 120 days of hire

Knowledge, Skills & Abilities

  • Strong organizational and problem solving skills

  • Strong interpersonal/communication skills required with a variety of internal/external contacts

  • Demonstrates basic knowledge of screens, Indiana Screen Laws and requirements

  • Demonstrates sound customer relations skills

  • Demonstrates basic knowledge about infant hearing loss

  • Ability to function independently and exercise good judgment based on comprehensive knowledge of medical services/course of treatment and hospitalization requirements

  • Working knowledge of computers and software applications

  • High level skills typing (60+wpm with accuracy); use of calculator, personal computer and other standard office equipment

  • Knowledge of RCIS system and data collection retrieval techniques

  • Detail oriented

  • Ability to:

    • use age appropriate communication skills

    • prioritize work and devise own work patterns/methods; be flexible to changing

    • exercise excellent judgement

    • effectively plan/organize department services and resources responds to work volume

    • work effectively under pressure

Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care - Center of Excellence in Women's Health, just to name a few.

Nearest Major Market: Indianapolis
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