Posted in General Business 30+ days ago.
Type: Full-Time
Company Description
Founded in 1957, Ent is a member-owned credit union with a passion for people, not for profit. With $8+ billion in assets and over 420,000 owner-members across more than forty convenient Front Range locations, Ent is Colorado's largest credit union. In addition to a reputation as a leader in philanthropy and financial literacy, Ent has been nationally recognized by Forbes as the overall #1 credit union in Colorado for four years running. We know that growth, accolades and reputation are a result of the entire Ent family of employees working together to serve our members. To that end, we are equally proud to be recognized as an "employer of choice" and to have received nominations and awards as a "Best Place to Work" in both Southern Colorado and the Denver metro area. Ent's numerous Employee Engagement Groups (EEGs) offer micro-communities of like-minded employees and a chance to express your personal passions through volunteerism and philanthropy while our best-in-class benefits package and competitive salaries reward you for a job well done.
Job Description
Management of, and total accountability for, the service center in meeting the Credit Union's administrative, operational, service and sales objectives. Insures that staff provides continuous quality member service while offering appropriate product lines. Assures compliance with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau)
Qualifications
Service Center Manager I:
Technical or Specialized Knowledge/Skills
Must be able to sit or stand for prolonged periods of time in a climate controlled environment. Must be able to use fingers, hands, wrists for repetitive tasks such as typing, using a mouse, and operating a telephone. Demands for visual and auditory acuity are typical of an office environment. Must be able to interact via email, telephone, or in person with diplomacy, tact, and courtesy with all members under varying circumstances. Must be able to handle stressful situations in a professional manner. Must be flexible with schedule to work overtime as needed based on demands of the membership. Must be able to lift up to 40 lbs.
Additional Information
The salary range for Service Center Manager I: (S-15) $66,560.00 to $87,360.00 This position is eligible for an annual corporate bonus based upon performance
The salary range for Service Center Manager II: (S-16) $78,936.00.00 to $103,584.00 This position is eligible for an annual corporate bonus based upon performance
For information on our benefits, please visit: Benefits Summary Sheet - 2021
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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