Sr. Delivery Manager - Evernorth at Cigna in Memphis, Tennessee

Job Description:

The Sr. Delivery Manager can either oversee highly complex IT initiatives that will deliver a successful business outcome that is measurable or if assigned to a specific Domain will oversee planning for components of IT initiatives that impact that domain. Responsible for all aspects of the development and implementation of assigned initiatives and provides a single point of contact to the business sponsors. Primary reasonability is in the deliver phase; Monitors, tracks, and analyzes strategic initiatives at a holistic view and communicates progress. Supports the portfolio across multiple initiatives; analyzing reports, collaborating with cross-functional teams, monitoring process, facilitating initiative / Program Epic level meetings.

Responsible for delivery and success of assigned strategic initiatives from a holistic view. Assess priorities against business value to ensure epic release schedule is aligned to business priorities. Optimize results within business and time constraints. If managing a Domain, supports the Domain cross initiatives in prioritization by creation of Domain Delivery plan. Analyzing data and creating reports, monitoring domain level processes, facilitating domain level meetings, and partnering with Eng. Manager/ Domain TPO. Collaborate and facilitate communication and meetings with TPO's, BPO's, Domain Owners, Engineers, Scrum Masters and other leaders to assure full alignment. Define schedules, identify dependences, solutions to business problems, and provide updates as priorities and schedules change. Oversees the governance structure across the initiative teams or across multiple products within a domain. Manage risk mitigation and contingency plans. Drive activities to achieve aligned goals. Develop detailed work plans, schedules, and status reports. Conduct necessary meetings and is responsible for schedule and status tracking. Conduct presentations regarding initiative or domain product status to cross functional IT teams and business/domain stakeholders. Provide assistance to IT team members with issues needing technical expertise or complex systems knowledge. Mentor team to improve their understanding and skill and ensure they are familiar with resource materials available. Ensure adherence to project management process and project documentation standards. Work on special initiatives as assigned.

Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. Represents the organization as the prime technical contact on contracts and projects. Contributes to the completion of specific initiatives, manages product planning for a domain. Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Guides the successful completion of major strategic initiatives. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives

• Bachelor's degree in computer science, project management or related field desired Years of Experience: 8-12 years relevant experience, or Master's degree and 6-10 years of relevant experience


• Licensures/Certifications: Project Management Professional (PMP) certification preferred, Scrum Master Certification preferred


• Computer or Other Skills: Extensive project management skills using various programs to prepare and execute business plans


• Microsoft office applications


• Strong verbal and written communication and organizational skills


• eager to learn and adapt Domain knowledge and should be able to act as change agent


• Knowledge and Abilities: Knowledge of PBM, healthcare industry helpful


• Advanced knowledge of project development, including process mapping, budgeting and timeline creation


• Demonstrated ability to coordinate cross-functional work teams toward project completion


• Demonstrated effective leadership and analytical skills


• Advanced written and verbal communication skills are a must


• Willingness to work a flexible schedule to accommodate business and some travel requirements

Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.

This role is WAH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.

For this position, we anticipate offering an annual salary of $111,500 - $185,900, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.