Part Time Member Service Representative at Sound Credit Union in Tacoma, Washington

Job Description:

Sound is looking for…

A Part-Time Member Service Representative (Teller) in our Parkland location. If you love a customer-facing role and have experience in retail, as a barista, or a similar role - Sound Credit Union may be the perfect next step in your career! This is a great opportunity to get your foot in the door to the financial industry and your cash handling, sales, and customer service skills will help you be successful in this role.

At Sound, you will experience…

• Our purpose which is “to stand with you through all waves of life”. Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing. 


• A diverse workforce with an inclusive and supportive environment.


• Besides competitive pay, we offer career growth, and we hold a benefits package that’s consistent with our purpose, personalities, and values.


• Teams that are living out the credit union philosophy of “people helping people”.


• Fellow employees who are dependable, genuine, inclusive, and resourceful.


• Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.


• 
  Here is what a day at this job will look like!
  

As a Part-Time Member Service Representative, you will…

• Work with members to complete transactions (ex…deposits, withdrawals, loan payments, and transfers)


• Help advise members on products and services that may be beneficial to their current situation


• Count, receive, and distribute cash.

In this role, you will get to provide guidance and help our members meet their financial goals. At the Parkland location, the manager is approachable and promotes a learning environment that focuses on coaching and empowering employees. If you enjoy learning new things and building relationships with new people, this position may be a good fit for you.

Our ideal candidate will bring to the team…

• 1 year of customer service experience


• 1 year cash handling experience


• High School Diploma or equivalent


• Must be bondable.


• This position requires physical, in-person, face-to-face interaction.


• Employer sponsorship to secure or maintain employment authorization not available. 

As a team member of Sound you will receive...

• These benefits in support of a true work/life balance: 
  
  
  • Full Medical, dental, vision, and disability for the employee (yourself) with premiums paid by Sound!
    
  
  
  • 401K w/ 4% match - Plus discretionary profit share of up to 5% of annual salary! 
  
  
  • 3 weeks PTO
  
  
  • Employee bonus program
  
  
  • Paid Federal holidays
  
  
  • Gym/lifestyle reimbursement
  
  
  • Tuition Assistance
  
  
  • ORCA pass
  
  


• Bonuses available for multilingual speakers

 Your compensation:

$20.00 - $22.50 / Hour - Depending on experience.

At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of!

Your hours:

20 – 30 hours a week, hours vary Mon- Fri 8:45AM-6:15PM and Saturdays 8:45AM-1:30PM 

About Sound Credit Union…

Sound Credit Union (Sound) was founded in 1940 and is one of Washington State’s largest credit unions. We have 27 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We’d love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: www.soundcu.com.

The future is in our hands…

Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.