At Holman Automotive, we don't just sell and service vehicles - we deliver exceptional customer experiences. We are one of the largest privately-owned dealership groups in the United States, with more than 40 dealership franchises from the East Coast to the Pacific Northwest.
Kuni BMW is looking for a Loyalty Program Coordinator to join the team and the Holman Family!
What will you do?
The Loyalty Program Coordinator will work closely with the Sales Management Team in purchasing used vehicles from consumers, and identifying opportunities where customers can upgrade from their current vehicle to a newer vehicle due to equity and incentive availability. The Loyalty Program Coordinator will work to build relationships with our portfolio of loyal customers during their service visits so that they can stay in the Kuni BMW family as their vehicle needs change. Adhering to process regarding inventory selection, phone calls process, setting up appointments process, and the initial impression guests have of the dealership via all electronic media and telephone contact is of primary importance. The Loyalty Program Coordinator will be responsible for making consumer contact, maintaining consistency and a high level of appointment ratio, appointment show ratio, and ultimately purchases of used vehicles, and referrals of sales/upgrade opportunity to the Sales team. This position's actions greatly affect the dealerships success rate in acquiring inventory.
Workday |
Workday |
Epiq Class Action & Claims Solutions |