Inside Sales Specialist at SafeRack, LLC in Andrews, South Carolina

Job Description:

Inside Sales Specialist

SixAxis designs and manufactures advanced products here in America that increase safety and boost productivity around the globe. We innovate new products and processes for our customers that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our continued growth. Come join our team of professional Inside Sales Specialists and connect with our customers. On-boarding, training, and meetings take place at our headquarters in Andrews, SC but the right individual can perform the majority of this position from home.

POSITION SUMMARY:
The Inside Sales Specialist coordinates the flow of information between SixAxis and external customers while also driving the Inside Sales process. They prospect and qualify new sales leads, work inside sales opportunities through the sales process, collaborate with members of the outside sales team, hand off leads as appropriate, close sales, process all sales orders, and answer internal and external inquiries. The successful Inside Sales Specialist will demonstrate high energy and passion in their sales activity and display a knack for efficiently coordinating communications. We look for candidates who are willing to make a commitment to learn our industry and make a career out of this opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Makes outbound calls to current, prospective, and former customers

Responds to inbound leads, qualifies those leads, and moves them through the sales process
Collaborates with sales teams to produce smooth transition of new opportunities

Researches accounts, identifies business needs and key decision makers, and determines potential product needs and cross-selling opportunities
Coordinates communications and activities with Outside Sales team to service current customers and hand-off new potential customers

Captures accurate and complete information to track all activity in the company Customer Relationship Management (CRM) tool and expand contact database

Determines customers' needs and recommends appropriate products and solutions
Follows product/supply checklist for each customer's job, identifies sales opportunities, and sells additional products and supplies with emphasis on vendor products
Closes sales and achieves sales goals

Enter, update, and process sales orders, drawings, purchase orders, etc. in systems

Plans, coordinates, and executes projects as needed
Responds to customer or distributor questions on order status, discrepancies in billing or delivery, and determines appropriate corrective action
Processes returned product under warranty or for needed repairs. Captures warranty information and distributes to appropriate personnel
Other duties as required