Technical Analyst at Park Place Technologies in Mayfield Heights, Ohio

Job Description:

The Technical Analyst role is a Mid-level position that will work with key stakeholders and be responsible for the requirements gathering, business process documentation, development of use cases, and curating technical product collateral. This collateral could be in the form of technical data sheets, frequently asked questions, and walk-through documents. Must demonstrate an excellent working knowledge of Business Process workflow and a working understanding of development processes. IT Services, portfolio offerings or Software (SaaS). Project management responsibilities will be required on a limited basis and include providing coordination of all activities pertaining to project planning, estimating, resource allocation, software development, project status reporting, problem resolution and collaboration with key stakeholders.

What you’ll be doing:

• Determine and document business, functional and reporting requirements with key subject matter experts (SMEs) through a variety of interviewing and facilitation techniques.


• Utilize defined requirements gathering and analysis standards to produce business analysis deliverables.


• Produce/maintain project deliverables including diagrams, detailed program specifications and project plans.


• 
  Validate design with users by providing proof of concept of proposed solutions.


• Collaborate with technical architecture team on complex application implementations.


• Provide the program teams with subject matter expertise throughout the product lifecycle.


• Participate in the management of the project lifecycle utilizing PMI’s project management framework.


• Define, implement and enforce standards and methodologies that pertain to quality, consistency, and accuracy of project design, development, testing and implementation.


• Contributing to the standards and processes used to create and deliver documentation.


• Partner with Marketing in the following areas:


• Help in turning complex technical concepts into value propositions


• Technical Whitepapers


• Technical Data Sheets (that may also appear on the website)


• Other duties as assigned.

Skills Required

• Understanding of how technical offerings fit into product portfolio


• Ability to understand complex, technical concepts and translate them into simplified end-user content.


• Able to communicate complex information succinctly and clearly.


• Strong verbal/written communications skills with all levels of management.


• Excellent communication and presentation skills.


• Information gathering (such as interviewing engineers, extracting information from the UI and product specifications, research content and extrapolate from that content).


• The ability to work autonomously and within a team to produce quality results to a defined schedule.


• Excellent problem-solving ability.


• 5 years business, functional, technical analyst experience

Bachelor’s degree required.

Travel:

• <10%

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Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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