Loan Administration Analyst at Computershare in Jacksonville, Florida

Posted in General Business 12 days ago.

Type: Full-Time





Job Description:

Location: US - Remote
We Give You A World of Potential
We have a unique opportunity for someone to contribute their talents and strengths as a Loan Administration Analyst.
Before we tell you more about the role, it's important for you to know a few things about the department that make this such a great place to work, as well as Computershare as a whole.


  • Loan Administration is the division with Computershare Loan Services responsible for loan boarding, special loans, mail room, customer support and escrow. The Loan Administration Manager will be responsible for leading the loan transfer and data conversion teams.
  • We offer fantastic career development and put a lot of time into training and qualifications to ensure the continuous development of the team.
So, now that you know this is a tremendous department in a company that truly supports their employees, I'm sure you'll want to find out more about the role and what you'll be involved in.
A Role You Will Love
As a Loan Administration Analyst, you will be responsible for coordinating with business units throughout the company to analyze processes and controls, implement process changes and improvements, and prepare and publish company-wide reporting.
Some of your key responsibilities will include:

  • Analyze, develop, and implement methods to mitigate risk, improve operational efficiencies, and reduce expenses within Loan Administration.
  • Review current policies and procedures to identify process gaps and opportunities for improvement.
  • Coordinate development and implementation of policies and procedures, process flows, and overall performance efficiencies within Loan Administration to ensure adherence to company best practices and investor/agency/insurer requirements and guidelines.
  • Develop, prepare, and publish reporting of key performance metrics for all functions within Loan Administration. Develop relationships with business unit leaders and vendors and maintain open, effective communication to ensure metrics appropriately reflect performance.
  • Evaluate company initiatives, analyze costs and risks, create project plans for new products and processes, and work with business unit leaders to facilitate implementation.
  • Other duties or tasks as assigned by management.
What Will You Bring to The Role?
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other education and key skills required for the role include:

  • High school diploma or general education degree (GED)
  • Bachelor's degree preferred or equivalent work experience.
  • 2 years Mortgage Servicing experience
  • Project Management, Audit, or Compliance experiences.
  • Previous experience with mortgage servicing systems.
  • Knowledge of industry standard business practices, procedures, and compliance requirements relating to the areas of Loan Administration.
  • Strong organizational and critical thinking skills, while being self-motivated and understanding sense of urgency.
  • Strong ability to communicate with outside vendors and internal employees of all levels for implementation of new and existing projects.
  • Ability to handle multiple tasks and deadlines with attention to detail.
  • Proficient knowledge of personal computers with advanced skills required in Excel, Access, Visio, and Power Point.
A Company to Be Proud Of
Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.
Rewards You Will Love
Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.
Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.
Save for Your Future. We will support you along your retirement savings journey.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Employee Discounts. We've partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation and days out as well as with many big brand shops.
Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Compensation. $47,771 - $63,695 Salary
A Diverse and Inclusive Place to Work
Computershare celebrates the diversity of our people, and we welcome applications from everyone.
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
The more we value and draw upon different perspectives, the better equipped we'll be to solve the challenges of a constantly evolving business environment, and to fulfil the expectations of our customers around the world.
We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.
Computershare is an equal opportunity employer. Regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
Covid-Secure
We've kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment. Face coverings will be required when in an office per the Computershare COVID-19 Policy for US Employees.
In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.





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