Customer Service Manager at The Judge Group Inc. in Arlington, Texas

Posted in Other 12 days ago.





Job Description:

Location: Arlington, TX

Salary: $60,000-$65,000

Description:
Judge Direct Placement is seeking a LOCAL Customer Service Manager in Arlington, Tx area! The candidate will be responsible for all customer service functions.



Responsibilities:


  • Manage 7-10 employees including Customer Service Specialist, Custom Materials Specialist, and Purchasing Coordinator

  • Works with business partners across the company to automate processes

  • Assist Customer Specialist in troubleshooting orders

  • Identify and coordinate supplier resources for product training

  • Act as a resource in resolving customer issues

  • Identify process improvement opportunities

  • Supervise and training team members

  • Provide feedback to other departments of the company

  • Participate in meetings as requested by management




Requirements:


  • Strong attention to detail

  • 5+ years experience in customer service

  • Packaging industry knowledge

  • Demonstrate time management and multitasking skills

  • Proficient with Microsoft Office

  • Ability to use various CRM systems





Contact: jevans@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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