Social Worker - Full Time, Days at Prospect Medical Systems - CA in Orange, California

Posted in General Business 13 days ago.

Type: Full-Time

Job Description:

Social Worker

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

In collaboration with the care team, the Social Worker is responsible for providing a range of social work services including psychosocial assessments, interventions, crisis intervention, short term case management, providing information and connecting resources for our patients and/or families to meet the needs of the members, family members and caregivers.

Job Responsibilities/Duties

  • Maintains a caseload of members with primary focus on social determinants of health, psychosocial and behavioral needs.
  • Conducts telephonic and/or in-person Social Work assessment and interventions to include, but not limited to evaluation of basic needs: clothing, housing/homeless prevention, limited financial resources, referrals, food, safety in the home, transportation, utilities assistance.
  • Collaborates with the health plan, PCP, providers, and health care team to ensure timely communication and coordination of members' needs.
  • Identifies the need for and facilitates appropriate community resources including referrals to Long Term Support Services (LTSS), Behavioral Health.
  • Guides members in understanding and accessing the health plan benefits they are entitled to.
  • Acts as a consultant to patients requiring information on Advanced Directives and/or end of life planning.
  • Provides counseling and crisis interventions to patients and/or families over issues related to psychosocial issues.
  • Coordinate, reports, and/or provide guidance to Outpatient team in reporting suspected cases of abuse/neglect when identified.
  • Processes incoming referrals per set processes
  • Maintain and ensure confidentiality of patient information
  • Attend and contributes to team conferences regarding care to/for specific member.
  • Maintains timely and accurate documentation of assigned member's case, care plan, interventions, and interdisciplinary care team within Prospect's care management system.
  • Maintain/update a library of community and county-based resources relevant to the needs of the population.
  • Provides in-services to staff as applicable on social service issues and community resources.
  • Participation in Social work-related projects and initiatives as identified.
  • Maintains compliance with established departmental productivity guidelines.
  • Complete required Health plan and company trainings
  • Maintain internal department trackers and reports.
  • Other projects and duties as assigned


Minimum Education: Bachelor's degree in Social Work or related field required. Master's degree in Social Work or related field preferred. MSW or LCSW preferred.

Minimum Experience: Two (2) years' experience in ambulatory case management preferably in a medical group or health plan setting required. Experience in working with a diverse population with a wide range of problems (i.e., death and dying, substance abuse, disability, chronic illness, etc.) required. Bilingual language proficiency preferred. Experience in working with the underserved population preferred. Ability to prioritize and multi-task. Excellent verbal, written and computer skills. Ability to perform psychosocial assessments and develop and implement care plans. Ability to exercise objectivity and good judgment relating to difficult and emotionally charged situations. Ability to interface effectively with patients, providers, management, and employees of the organizations as well as facilities and agencies in the community. Working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity, HMO, Medi-Cal and/or health services experience preferred. Maintain professional attitude when working with internal and external customers.

Req. Certification/Licensure: None.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals, benefit eligible positions will receive:

  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insurance

Prospect Medical Systems has a zero-tolerance policy regarding the use of drugs and alcohol. Our Company is committed to maintaining a productive, drug free workplace that keeps employees and patients safe from harm. For this reason, we require applicants to pass a screening for drug use as a condition of employment. This includes: alcohol, marijuana, cocaine, opiates and methamphetamines.

How to Apply

To apply for this role, or search our other openings, please visit and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law:

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