Dining Room Captain at Westminster Bradenton Towers in Bradenton, Florida

Job Description:

Location: Westminster Point Pleasant Bradenton

Up to $13.03/hr & $500 Sign-On Bonus

Work with Excellence, Serve with Heart!

Join the team at Westminster Point Pleasant, a beautiful waterfront continuing care retirement community located near downtown Bradenton.  We are currently seeking an experienced person with great customer service skills for our full time Dining Room Captain position.   Hours are 10:30am to 7:00pm.  EOE, DFWP "We honor those who served".  

Why work for us?

- Competitive Hourly Wage

- Comprehensive Benefits including Medical, Dental, Vision, Life and 401K

- Generous Paid Time Off plan

- Work Alongside Industry Experts That Take Pride in Their Work

- Supportive Management Team That Put Team Members First

- Warm and Friendly Work Environment

- Beautiful, Well-Maintained Facility Conveniently Located Near Downtown Bradenton

- Plenty of Career Growth and Advancement Opportunities

POSITION SUMMARY: Support the dining room service staff. Perform a variety of tasks as assigned by the Dining Room Supervisor.  Provide on the job training and mentoring to new servers into the senior dining environment. Coaches and lead the Servers to provide excellent customer service to residents and their guests.

ESSENTIAL POSITION FUNCTIONS: Comply with all applicable rules, policies, standards and guidelines related to employment with Westminster Communities.

1. Schedule specific duties of servers.


2. Complete dining service-related reports, as assigned by the supervisor.


3. Record meals served and supervise the check at the Point of Service station.


4. Able to instruct and monitor staff while performing all assigned dining service tasks.


5. Control flow of service and ensure guest satisfaction at all times.


6. Manage resident’s requests for special meals and reservations.

ESSENTIAL QUALIFICATIONS:

Education: High School Diploma or Equivalent (Students working towards a High School Diploma are eligible for this position)

Experience:

Full understanding of food service methods in a high volume full service dining environment with a focus on front of the house operations.

12 months experience in a high volume full service dining environment and customer relations

Florida SafeStaff certification required or ability to obtain certification within 90 days of date of hire.

 Requirements:

Ability to read, write and speak the English language and understand and follow written and oral directions.

Ability to evaluate and track the performance of new servers and communicate that information to supervisors.

Experience

Required

• 1 year(s): high volume full service dining environment

Education

Required

• High School or better

Licenses & Certifications

Required

• ServSafe

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest


• Team Player: Works well as a member of a group


• Leader: Inspires teammates to follow them


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work


• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility


• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

See job description

Salary:

$11.00

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