AVP, Assistant Zone Manager at Chubb in Miami, Florida

Job Description:

Combined Insurance, a Chubb Company, is seeking a Manager, Dedicated Services to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

JOB Summary 

The Assistant Zone Manager (AZM), will serve as a leader, role model, and visionary to the Combined Sales team.  The AZM will be responsible for growing sales in both the individual and group channels, within assigned markets.   Reporting to the VP, Zone Manager (ZM), this leader will serve as an extension of the ZM to support Market Directors and their teams, in the assigned markets, drive performance and execute on strategy.  This individual will help develop and implement strategic sales and hiring plans. In this role, the AZM will direct all sales-related activities to ensure revenue goals and growth targets are achieved within the assigned markets and the Zone, including Issued Premium, Total In-Force Premium, Profit objectives, Customer retention/Persistency, Recruiting and Retention of Agents, and expansion and development of Line 1 Managers and Field Sales Executives.  The AZM will also be responsible for supporting new employee on-boarding, training and development, coaching/counseling, performance management, and the retention of high performing employees within assigned markets.  The Assistant Zone Manager will support and ensure compliance with corporate policies, goals, and objectives by performing the following responsibilities personally, while maintaining high integrity and ethical standards.

Responsibilities 

• Works in collaboration with VP, Zone Manager, Market Directors, Field Development, and Sales Support teams to ensure strategic employee development and sales plans are developed to meet growth initiatives in new business, market penetration, and new Agent/Manager acquisition and retention in the assigned markets and throughout the Zone


• Establish specific and measurable goals for field leaders in assigned markets, holding them accountable for achieving/exceeding their respective performance objectives


• Ensure that qualified new sales agents and managers are hired strategically and that the Zone is staffed at full plan


• Assess skills of current agents and sales managers to identify developmental needs required for improved individual and team performance, as well as for future promotional opportunities


• Work in collaboration with other Combined departments (i.e. Sales Training, Marketing, Sales Administration and Human Resources) to build, develop, and retain a more effective sales force through field training and management development programs


• Perform routine quality and needs assessments of the local organization and make enhancements to the operation where required


• Ensure that local sales management, within assigned markets proactively and continuously recommend changes to improve sales, performance, and growth


• Provide support with new and existing sales channels


• Ensure that established budgetary guidelines are adhered to and costs are managed properly, within assigned markets and throughout the zone


• Establish and implement an effective local communication strategy to ensure that employees at all levels are kept informed and that channels exist for open and regular feedback

Skills

• Ability to build, manage, and motivate a salesforce, including sales leaders


• Ability to think strategically and act proactively


• Demonstrated leadership skills and visionary skills


• Highly developed interpersonal skills with the ability to communicate effectively at all levels of the organization


• Strong communication (oral and written), ability to present effectively in front of large groups


• Possess high integrity and high ethical standards, while pursuing the sales strategies and objectives and in all business practices


• Has a high degree of professionalism and executive presence aligned with representing well the Chubb/Combined brand


• Ability to assess talent and ensure developmental needs are met


• Exhibits sound judgment and decision-making/problem-solving skills


• Ability to achieve or exceed business goals; focused on results


• Outstanding collaboration, partnering, and teambuilding skills


• Able to effectively manage and prioritize multiple priorities

Education and Experience 

• 8+ years of progressive sales, leadership, and management experience within the life, health and accident insurance industry