Talent Acquisition & ID&E Project Manager at American Water Works Service Company Inc in Camden, New Jersey

Job Description:

This is a fantastic opportunity to work with the American Water Talent Acquisition team to help drive strategy, help manage our vendor relationships, get involved in various projects related to recruitment & our inclusion, diversity, & equity initiatives.  You should be able to analyze data, tell the story of all the great work our teams are doing, identify new & innovative trends in the HR space, and work with a fun team--don't wait!  You will report to the Director of Talent Acquisiton in this role and work alongside all functions in the business.

If you are looking to take your Talent Acquisition/Inclusion, Diversity, Equity/HR experience to the next level.  This is the role for YOU!

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business.  Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company.  The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater  services to an estimated 14 million people in 25 states.  American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing.  For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

PLEASE NOTE:  In order for American Water to evaluate decisions about new regulations, reintegration, and safe operating practices, all employees are required to report their vaccination status.

Primary Role

In partnership with the Director, Talent Acquisition, Senior Manager, ID&E Business Partner and the extended TA/ID&E team, the primary focus areas of this role include: Demonstrates American Water’s values by collaborating with key stakeholders to drive a consistent, fair, and stellar employee experience and company culture. This position provides strategic oversight of talent acquisition and ID&E vendors along with governance of the quality of services, makes recommendations, advises and resolves complex vendor related issues.  Must be comfortable and confident managing multiple and complex issues, competing priorities and at times competing stakeholders in a fast paced environment – with a positive and collaborative attitude. Thrives within an environment of continuous improvement.  Identifies key trends in talent acquisition and ID&E, and technology based solutions and best practices. 

Key Accountabilities

• Provides project management and ongoing support around vendor management and special projects


• Advises on partnerships/engagements that support TA and ID&E strategy


• Understand and translate internal/external recruitment-based technologies for the benefit of ongoing TA needs. 


• Research and apply market data regarding key talent drivers ((weCARE, total rewards,, relocation plans, applicant experience, etc.).


• Build and manage relationships with companies that provide services to the TA function.


• Works to ensure that vendors meet/exceed contractual obligations by delivering quality products & services.


• Evaluate potential suppliers using criteria such as industry experience, capacity, quality standards etc.


• Monitor factors such as delivery reliability, quality and accuracy of estimates and invoices.


• Act as the interface between vendors and American Water.


• Keep vendors informed on organization or changes in market conditions that might affect demand for vendors’ products or services.


• Provide and maintain vendor portfolio dashboards, scorecards/reports; conduct vendor portfolio reviews.

Additional Key Accountabilities

• Understand and champion TA and ID&E technology changes.


• Support the TA and ID&E strategies through the coordination and planning support of our full range of special programs and initiatives (e.g., internship program with local universities, self-ID campaign, onboarding, etc.)


• Collaborate with Communications to maintain social media presence on the careers page, Instagram, Twitter, etc.


• Support internal and external outreach efforts to promote awareness of inclusion, diversity and equityand build strong and inclusive constituent relationships.


• Gather diversity statistics/analytics and create a monthly report that will be updated maintaining a statistical data base on diversity within the organization.


• Maintain and coordinate monthly ID&E Executive  Council meetings and other inclusion events.


• Perform additional duties and assist with special projects as assigned.

• Navigate nuances and sensitivities involved in facilitating change in a large organization, while also demonstrating the ability to build strong interpersonal relationships at all levels.


• Manage presentation and facilitation of resources to HR and other partners, focusing delivery on enhanced customer experiences.


• Partner with Learning & Development to enhance ID&E education efforts, including training, tools and resources to develop and enhance ID&E leadership and management and further professional development and skills consistent with our inclusion, diversity and equity goals and expected behaviors.


• Act as primary point of contact for external recognition opportunities and benchmarking surveys by coordinating responses with internal subject matter experts

Experience/Education

• Bachelor’s Degree preferred in Organizational Development, Human Resources, or Business.


• High school diploma or GED required.


• At least 5 years HR experience preferred, with 2 in Talent Acquisition.

Knowledge/Skills

• Knowledge of cultural competencies, skill development, talent acquisition, inclusion, diversity and equity concepts.

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

 

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