ESIS - Claims Assistant at Chubb in Overland Park, Kansas

Job Description:

Organized in 1953, ESIS®, Inc. (ESIS) provides customized risk management services. ESIS is part of ACE USA, the U.S.-based retail operating division of CHUBB , through its underwriting and service companies, provides insurance products and services throughout the U.S. Additional information about ESIS and its products and services can be found at www.esis.com. CHUBB is a global leader in insurance and reinsurance serving a diverse group of clients around the world.

The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.

MAJOR DUTIES & RESPONSIBILITIES:

Duties may include, but are not limited to:

• Receive new losses and verifies accuracy of information via coverage.


• Register new loss information on system.


• Perform all file updates on system as directed by claim reps/team leader.


• Register loss payments on system.


• Provide customer service to agents, insureds, clients and other customers.


• Prepare all loss registration forms. 

SCOPE INFORMATION:

Reports to an Operations Supervisor or to Claims Team Leader.  There are no positions reporting into this position. 

DESIRED QUALIFICATIONS:

• 1 year previous claims processing experience.


• Strong customer orientation and experience supporting customer needs.


• Strong written and oral communication to effectively provide service to internal and external customers. 


• Strong analytical and organizational skills.


• Strong computer systems experience and experience in an automated environment.


• Keyboarding and data entry skills.


• Works well within a team environment; focus on self-development.


• Committed to high standards of behavior and performance.

ESIS offers a competitive salary plus cash bonus, equity opportunities and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.