Specialist, Billing at XPO Logistics, Inc. in Panama City, Florida

Job Description:

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As the Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients


• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution


• Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams


• Develop a working understanding of the internal technologies required for daily functions


• Communicate with various internal company departments to address problems preventing orders from billing to a customer


• Partner with transportation providers to secure required documentation for customer billing


• Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

At a minimum, you'll need:

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience


• Experience with Microsoft Office


• Strong problem-solving skills


• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.