AVP App. Development at Chubb in Chicago, Illinois

Job Description:

Combined Insurance, a Chubb Company, is seeking an AVP App. Development to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

JOB Summary

This position manages development teams and projects to meet quality, schedule, milestone, and budget commitments. The position will act as the primary liaison between IT and the business for projects and support related to Call Center, Imaging and Process Automation applications.  

This individual manages an on-shore and off-shore team and will provide day to day support for a portfolio of applications.  Support includes project scoping/planning/tracking, resource planning, problem resolution and status reporting. 

Responsibilities 

• Act as primary liaison to the business for a portfolio of applications


• Act as primary liaison with an on-shore and off-shore outsourced development Team


• Coordinate all phases of the System Development Life Cycle activities of the Team


• Manage and mentor project and technical staff members of the Team


• Maintain resource plan for the Team


• Interact with production support personnel to ensure that critical and major production issues are resolved in a timely manner


• Act as lead in problem resolution discussions 


• Proactively manage issues/risks and escalate them as needed


• Build project plans and timelines for projects which could involve multiple vendors and cross team resources


• Plan, manage and execute projects to completion


• Provide periodic status reports on projects


• Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service


• Interact with the business through requirements analysis and design sessions


• Interact with the business to understand their strategic goals


• Participate in the Annual Budget Planning Process and Monthly Budget Review


• Work with IT Management to determine priorities and resolve issues


• Participate in internal design and code review processes to ensure that solutions effectively meet business objectives while using innovative, performance-oriented technology


• Manage and track project costs, including plan vs actual costs, forecasted estimates to complete, and costs at completion


• Maintain proper controls to ensure projects are delivered on time and within budget

Skills

• Experience with Call Center (CRM) and/or Imaging technologies


• Excellent verbal and written communications skills


• Strong analytical and problem-solving skills


• Strong relationship management, negotiation and decision-making skills


• Solid presentation skills


• Good facilitation skills


• Working knowledge of systems development methodologies and project life cycles


• Knowledge of project management fundamentals


• Experience with Agile development methodology


• Ability to effectively work with users of various levels from clerical to senior management


• Preferred experience with Microsoft Dynamics CRM, IBM Content Manager (CM8), developing cost-benefit assessments, leading in an outsourced environment, and coordinating development and testing activities with an off-shore team

Education and Experience 

• Bachelor’s Degree in Computer Science, Information Systems or other related field. 

Or

• Equivalent work experience, including 7-10 years of working in an Information Technology job leading application development team.

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 

• Health insurance


• Dental insurance


• Tuition reimbursement


• A company-match 401(k) plan


• Disability insurance


• Life insurance


• Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, and celebrating 100 years in business, we are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2022 (over $1 billion revenue category), marking Combined's eleventh consecutive year on the Top 10 list.

ABOUT CHUBB

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 31,000 people worldwide.

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