Claim Director - Field Property Adjuster at Chubb in Englewood, Colorado

Job Description:

Claim Director

The position will be based in the Western US(Colorado, Arizona, California, Oregon, Utah, New Mexico, Nevada, or Washington) and handle a mix of field adjuster and Claim Director type claims.  Claim Director claims involve more severity and complexity and will require additional travel throughout the Western Territory.   

POSITION RESPONSIBILITIES:

• Appropriately evaluate and estimate damages while inspecting loss site(s)

• Analyze first reports and promptly contacting insured/claimants.

• Effectively evaluate contract language and identify coverage issues.

• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.

• Maintain an active file diary to more file toward resolution.

• Recognize and pursue recovery.

• Adhere to all statutory and regulatory fair claims practices.

• Recognize and identify potential fraudulent claims.

• Effectively control the use, work product, and expenses of outside vendors.

• Effectively evaluate claim facts and negotiate claim settlements.

• Full knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.

• Ability to work effectively with a wide variety of people.

• An aptitude for evaluating, analyzing, and interpreting information.

• Excellent verbal and written communication skills.

• Ability to work well in teams.

• Innovative thinker with ability to multi-task.

• Strong customer service skills.

• Very comfortable working with computers including taking notes while on the phone while toggling between different computer programs.

• Willing to be flexible in work hours (rotating late shift, occasional Saturday, overtime for CAT).

EXPERIENCE & EDUCATION

• Bachelor's Degree preferred or equivalent experience.


• Minimum five years of property claims adjusting experience. 


• Develop and maintain strong business relationships with internal and external customers.


• Serve as a technical resource to lesser experienced Adjusters on the team.


• Successfully contribute to the development and delivery of the team’s goals, objectives and results.


• Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.


• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. 

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are  committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.