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Field Operations Technician (Southeast PA) at Crown Castle in King of Prussia, Pennsylvania

Posted in Transportation 30+ days ago.

Type: Full-Time





Job Description:

Company Summary


Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.


Position Title:  Field Operations Technician- T3


Position Summary


The Field Operations Technician is responsible for maintenance, lighting, upkeep, and equipment installation, for Crown Castle's most established type of communications infrastructure and most reliable way to deliver critical wireless coverage, Towers. You will maintain Tower sites, lighting, and equipment as well as network integrity and quality through preventative and remedial maintenance. You will document asset data and conduct audits to align with Company and regulatory policies.


Essential Job Functions



  • Ensure structural integrity and regulatory compliance for all assigned assets.

  • Perform periodic inspections in accordance with company policies, standards and procedures. Identify and ensure that major inspection discrepancies are reported to management, corrected in a timely manner and that the field data they collect is entered into Crown Castle’s systems.

  • Collect physical asset data in an efficient and cost-effective manner and follow standards related to getting this data into the database. Review data associated with assigned sites on a regular basis and report errors or discrepancies to management.

  • Work effectively cross-functionally to identify and resolve compliance issues. Respond quickly and effectively to resolve NOTAM, monitoring system and network performance issues in accordance with company established policies, standards and procedures.

  • Comply with and perform quality assurance programs as required.

  • Keep Tower Operations Manager well informed regarding operational and maintenance issues associated with their assigned sites. Maintain and communicate a site problem list within trouble ticketing system including the resolution plans for each.

  • Maintain documentation and maintenance records for each assigned facility.

  • Monitor and report material usage in order to maintain adequate truck supplies.

  • Provide immediate support service during emergency issues and incident response situations.


Education/Certifications/Licensure



  • High School diploma or equivalent

  • Associates degree, two year technical degree or equivalent military/special electronics training experience strongly preferred

  • A valid driver’s license required


 Experience/Minimum Requirements 



  • Two (2) or more years of experience in one or more of the following fields: telecommunications, two way radio, paging, or microwave radio is required


Other Skills/Abilities



  • Ability to communicate effectively

  • Time management skills

  • Knowledge of wireless/telecommunications technologies and platforms

  • Computer support and power experience and troubleshooting

  • Knowledge of radio transmitters, receivers, antennas, electronic theory, power and applications required

  • Personal computer skills

  • Attention to detail


Working Conditions: Works in the field with exposure to RF emissions, construction materials, noise and wastes.  Physical demands of lifting up to 60 pounds, stooping, and climbing ladders. Travel required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Operations





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