Program Director - Workforce Development at LifeWorks Austin in Austin, Texas

Job Description:

LifeWorks of Austin, TX is looking to hire a Program Director to provide leadership and oversight for our Workforce Development team! The Program Director is responsible for all aspects of the program including the implementation and maintenance of high-fidelity standards to the Individual Placement and Support (IPS) evidence-based model, as well as the delivery, management, evaluation, and reporting of services and programming. The Program Director ensures the program meets all applicable standards and works collaboratively with Program Service Coordinators, staff, clients, and external stakeholders to identify new strategies and community partnerships to promote the program by establishing and maintaining employment and educational opportunities within the Austin area.

This full time, exempt position earns a competitive rate and benefits, including a hybrid work structure; 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!

RESPONSIBILITIES

• Oversees program operations and service delivery, including compiling, reviewing, and submitting reports and other documentation that monitor and demonstrate deliverables.


• Supports all program staff in meeting individual and program performance objectives by coaching, planning, monitoring, and appraising job results; conducting training; implementing and enforcing systems, policies, and procedures.


• Ensures quality of service delivery to promote positive client outcomes by assisting both Program Managers and Employment Specialists as needed and by maintaining the WFD program’s high-fidelity standards to the IPS model.


• Monitors programs, and contracts and communicates with contract officers, program evaluators, and subcontractors, as appropriate.


• Functions as a liaison between the Agency, funding sources, the Community and governmental organizations; collaborates with other programs, divisions, and outside entities, as appropriate.


• Interfaces with Customer Relationship Management database system regularly to gather, analyze, interpret, and submit program data to funders and other internal and external stakeholders.


• Oversees program reporting and ensures the program meets standards for data quality and accurate and timely reporting of data.


• Oversees hiring, orientation, training, supervision, evaluation, and dismissal of program staff in accordance with policies and procedures. Ensures staff is informed, their activities are well coordinated, and they have the necessary resources to carry out their work.


• Assists in making budgeting recommendations, manages program budgets and monitors grant compliance.


• Responsible for developing and implementing new programs and initiatives.


• Participates in agency-wide and community meetings and projects.

REQUIRED QUALIFICATIONS

• Requires a Bachelor's Degree preferably in Social Services, Education or related field equivalent; and


• Requires 7 years of related experience; or


• Equivalent combination of education and experience


• Experience in program management methods and procedures, including directing a program or function, and supervising and supporting managers or other related leadership roles.


• Experience with databases; proficient level experience with Microsoft Office including, Word, PowerPoint, and Outlook with intermediate skills in Excel.

PREFERRED QUALIFICATIONS

• Master’s Degree preferably in Social Services, Education or related field equivalent.


• Experience with the Individual Placement and Support (IPS) model for supported employment.

ABOUT LIFEWORKS

With more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, we are a fearless advocate for youth and families seeking their path to self-sufficiency. LifeWorks goal is to be able to provide clients with the resources they need a place to call home, the chance to heal, and the opportunity to learn and to work. We have one of the most comprehensive continuums of housing and support options for vulnerable youth in the country. We are committed to innovative problem solving, shared accountability and a relentless focus on achieving real, sustainable, and measurable results for the clients we serve. A career at LifeWorks offers opportunities to grow and develop your professional skills while making an immediate difference in the lives of youth and families in our community.

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