The Specialties Clinical Nurse Coordinator is a Registered Nurse who is responsible for assuring competent, compassionate, individualized, nursing care for patients and families, including delegation to and supervision of non-professional clinical and support staff. She/he collaborates with all members of the care team to ensure that patient care is coordinated, comprehensive, and that care transitions are seamless. She/he collaborates and actively engages with the care team and practice leadership to identify opportunities and solutions to improve quality, patient access and cost savings.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Provides competent, compassionate patient-and-family-centered evidence -based nursing care utilizing the nursing process and interdisciplinary teamwork, and collaboration.
Utilizing their assessment, critical reasoning and astute clinical judgment, the nurse expedites appropriate care and treatment of the patient
Integrates knowledge of each patient's history and unique circumstances with their knowledge of chronic disease management to provide longitudinal care to a panel of patients.
Documents, in a timely manner, nursing assessment, interventions, plan and outcome in the patient record.
Creates a therapeutic relationship with patient and family.
Utilizing a variety of telecommunications technologies, the nurse assesses, triages, provides nursing consultation, and performs follow-up and surveillance of patient status and outcomes
Provides health education to facilitate patient treatment plan.
Actively empowers patients and families to effectively manage their health care and navigate the health care system.
Respects and supports patient and family's cultural beliefs and values, individual needs, health goals and treatment preferences.
Collaborates with all members of the health care team to ensure coordination of care.
Reviews and follow-ups with patients, and members of the health care team, that patients are current with all necessary tests, screenings and follow-up care.
Tracks and follows-up with care team and patient on all critical referrals and test results.
In collaboration with the health care team, evaluates effectiveness of care and interventions for assigned group of patients.
Communicates with members of the health care team-in-patient and/or in the community- to ensure continuity in care transitions.
Actively engaged in creating a healthy, respectful work environment.
Provides leadership in the practice to ensure safe, efficient, and cost-effective care.
Identifies opportunities, and solutions, to ensure a safe, efficient, and cost-effective practice environment.
Demonstrates compliance with regulatory requirements
Participates in quality and safety initiatives
Generates innovative ideas to improve care delivery and workflow in the practice environment.
Precepts and mentors new members of the team.
Participates in departmental and organizational committees and initiatives.
Interprets hospital and departmental policies and procedures to nurses and other members of the health care team.
Communicates with the Nurse Manager and Nursing Director as deemed necessary.
Professional Development
Identifies learning needs and goals and designs a plan to meet them.
Completes annual training requirements.
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
Requires strong clinical, communication and interpersonal skills, with the ability to work effectively and
collaboratively with all professional and support staff.
Requires strong organizational and problem-solving/issue resolution skills.
WORKING CONDITIONS: Describe the conditions in which the work is performed.
Must be able to work in a fast paced, stressful environment with the ability to stand and walk for long periods of time
Current licensure as a Registered Nurse in the Commonwealth of Massachusetts
EDUCATION: Specify minimum education and clearly indicate if preferred or required
Bachelor's degree in nursing required. If bachelor's degree is not in nursing and a higher degree has been obtained, that higher degree must be in nursing.
EXPERIENCE:
Minimum of 5 years of clinical practice in Ambulatory setting
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.