Service Coordinator at The Judge Group Inc. in Elmira, New York

Job Description:

Location: Elmira, NY

Description: Our client is currently seeking a Call Center Representative who will coordinate several operations for their company. They will have direct relations with clients, employees, and vendors.


Working shift: 7am to 3pm Monday to Friday



This job will have the following responsibilities:

• Answer incoming phone calls, place return phone calls
  
  


• Handle email correspondence


• Schedule appointments with clients.


• Handle of customers (end consumer) and clients' complaints or questions.


• Act as a link between the company and clients.
  
  


• Create methods to improve customer service and client relationships.


• Customer service

Qualifications & Requirements:

• Excellent communication skills, especially in dealing with clients.
  
  


• Active listening and interpersonal skills are important.


• 3+ years of related experience
  
  


• High proficiency with the Microsoft Office


• High school diploma or GED
  
  


• 
  

Contact: mmou@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now