The Senior Property Adjuster position is responsible for the day-to-day management of an inventory of commercial property claims and will be required to investigate losses; manage and control independent adjusters and experts; interpret the policy and endorsements to make proper coverage determinations; post and evaluate reserves; write coverage letter and reports; and provide exceptional customer service.
The position will report directly to the Property Team Leader and the selected candidate is expected to have a high degree of expertise, initiative and ability to prioritize, multi-task, maintain flexibility and meet industry best practices and claim handling requirements in a fast-paced, changing environment.
Oversee the investigation, reporting, inspection of losses, and computerized damage estimating of independent adjusters
Conduct thorough coverage analysis and create detailed reports for clients
Write coverage letters, including disclaimers and Reservation of Rights letters for distribution to customers, and large loss reports for distribution to senior management.
Ensure timely posting of loss and expense reserves and handling of a claim from assignment to completion by investigating that claim and interpreting coverage.
Review and analyze claim forms, policies/endorsements, and client instructions
Settle claims promptly and fairly
Ensure data integrity through proper coding and system functions.
Excellent communication, negotiation, organizational and analytical skills
At least 5+ years of commercial and/or residential property claims handling experience
Strong project management skills and ability to work independently
Proficient in the use of the Microsoft suite of products (Excel, Word, PPT)
Excellent writing skills relating to policy interpretation