The Senior Adjuster position is responsible for the day-to-day management of an inventory of professional liability claims and will be required to investigate losses; manage and control experts and defense counsel firms; interpret the policy and endorsements to make proper coverage determinations; post and evaluate reserves; write coverage letter and reports; and provide exceptional customer service.
The position will report directly to the Team Leader and the selected candidate is expected to have a high degree of expertise, initiative and ability to prioritize, multi-task, maintain flexibility and meet industry best practices and claim handling requirements in a fast-paced, changing environment.
Position responsibilities:
Oversee the investigation, reporting, inspection of losses;
Conduct thorough coverage analysis and create detailed reports for clients
Write coverage letters, including disclaimers and Reservation of Rights letters, and large loss reports for distribution to senior management.
Ensure timely posting of loss and expense reserves and handling of a claim from assignment to completion by investigating that claim and interpreting coverage.
Review and analyze claim forms, policies/endorsements, and client instructions
Settle claims promptly and fairly
Ensure data integrity through proper coding and system functions.
Excellent communication, negotiation, organizational and analytical skills
At least 5+ years of claims handling or related legal experience
Strong project management skills and ability to work independently
Proficient in the use of the Microsoft suite of products (Excel, Word, PPT)
Excellent writing skills relating to policy interpretation
Strong customer service skills
Experience with claims handling systems
State licensing a plus
Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances.