Salesforce Business Analyst at CyberCoders in Jacksonville, Florida

Posted in Other 7 days ago.

Job Description:

Salesforce Business Analyst If you are a Salesforce Business Analyst with experience, please read on!
What You Will Be Doing - Identify and gather requirements
- Identify unused or underutilized platform features
- Delivering solutions
- Complete resolutions of user support tickers under SLAs.
- Create a platform roadmap and define priorities, liaising with stakeholders
- Manufacturing and Distribution industry experience
- Own the communication of any platform changes to end-users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Assess change proposals and define solutions to help the organization achieve its goals
- Discover, organize, and clarify business needs and review/produce specifications for change
- Work with the Technical Analyst and development team to ensure that they understand the specifications.
- Work with the training team to document system scenarios
- Identify roles impacted to help develop a change management/training plan.
- Conduct business process modeling and generate applicable scenarios for the technical functionality testing team.
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
What You Need for this Position - SalesForce Business Analyst
- Working knowledge of Salesforce applications and administration
- Salesforce configuration changes
- Including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports
So, if you are a Salesforce Business Analyst with experience, please apply today!
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Dan Martinek
- Applicants must be authorized to work in the U.S.

*CyberCoders, Inc is proud to be an Equal Opportunity Employer*

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

*Your Right to Work* - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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