Customer Success Manager at CyberCoders in Los Angeles, California

Posted in Other 4 days ago.

Job Description:

Customer Success Manager If you are a Customer Success Manager with experience, please read on!
Top Reasons to Work with Us My client is one of the fastest growing companies in Cloud Governance and Automation. Grown to over 200 employees and received over $40M in funding.
What You Will Be Doing - Establish clear client retention goals

- Process milestones for the clients and employees to work toward

- Assist customers with setting up and navigating programs or software

- Promote the value of the product

- Upsell services and products with the brand image

- Promote value through customer experience

- Assist in creating training courses and educational materials

- Review customer complaints and concerns and seek to improve the customer experience
What You Need for this Position - Proven work experience as a Customer Success Manager with B2B Enterprise SaaS company (cloud preferably)

- 3+ Years in customer facing role (Customer Success, Bus. Dev, Account Manager)

- Exposure to cloud and DevOps tech (AWS, Google Cloud, Azure, CI/CD tools)

- Technical skills required, as they relate to the use of the product or service

- Able to collaborate with Sales, Marketing, Product and Services teams
What's In It for You Salary of $100k - $150k
Benefits - Vacation/PTO
- Medical
- Dental
- Vision
- 401k
- Bonus

So, if you are a Customer Success Manager with experience, please apply today!
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Abel Echemendia
- Applicants must be authorized to work in the U.S.

*CyberCoders, Inc is proud to be an Equal Opportunity Employer*

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

*Your Right to Work* - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

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