Facilities Coordinator at Cushman & Wakefield in New York, New York

Job Description:

Job Title
Facilities Coordinator

Job Description Summary

The Facilities Coordinator provides on-site assistance to the Facilities Management team to ensure successful service delivery for the client's state of the art Headquarters building. The candidate will work across all operational areas including office space, retail, data center/critical systems, a suite of amenities, and NYC public parks management. The role will have a special focus on financial and budget administration.
Job Description


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES


• Provide general facility management services, including continuous monitoring of office/facility


• Prepare and assist with Accounts Payable, Purchase Order creation and monthly Accruals in accordance with internal controls and client requirements.
• Apply appropriate procedures for preparation of accounting records, research of transactions and reporting
• Apply the financial policies and procedures of the client and bring inconsistencies, problems and recommendations to the attention of management
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery


• Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product
• Respond to facility inquiries and complaints, assess problems and take the necessary corrective action
• Remain knowledgeable regarding all operational aspects of building systems
• Coordinate with outside contractors for the service and repairs of equipment
• Assist with site inspection within the assigned building portfolio
• Create work orders and assign work orders to the engineering staff, subcontractors, and vendors
• Report on open and closed work orders and check the status of open work orders with the assigned party
• Request, review, and submit work orders, bids, and proposals from vendors
• Assist in the monitoring and assessment of vendor performance
• Train vendors on work order and billing procedures
• Manage service and performance of vendors and landlords for timely completion of jobs
• Create and record appropriate written communication between all parties
• Schedule and document maintenance and repairs on building equipment on the client's Integrated Work Management System
• Assist with measuring and reporting key performance indicators against service level agreements


KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Customer Focus
3. Sense of Urgency
4. Multi-Tasking
5. Detail Oriented
6. Financial Knowledge


IMPORTANT EDUCATION
• Bachelor's degree in Real Estate, Accounting, or related field preferred
• High school diploma or a General Equivalency Diploma (GED) required


IMPORTANT EXPERIENCE
• 0-3 years of work experience in a building services, administrative, or accounting capacity


• Candidate should have a history of providing superior customer service
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred but not required


• Experience with Yardi, MRI, or other real estate accounting software preferred; Strong MS Office Proficiency


ADDITIONAL ELIGIBILITY QUALIFICATIONS


• Ability to work a flexible schedule as needed, including but not limited to occasional evening shifts, being on call after hours and weekends


WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment.


PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.


AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.


Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.


Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.


In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.