Are you passionate about putting your skills toward improving healthcare and making a difference in the lives of patients?
Do you want to join a dynamic and diverse team working alongside executive leadership to shape the future of Brigham and Women's Hospital and Mass General Brigham?
Join us! We are a team of internal consultants and project managers solving cross-functional problems and impacting the strategy realization of an innovative leading healthcare institution.
We are currently hiring for two positions; one to support Inpatient Services and one supporting Pathology.
Coordinate the planning and implementation of a broad range of strategic and operational initiatives at the Brigham and Women's Hospital
Work directly with the hospital executive leadership to support their prioritized initiatives
Deliver project management support including project scoping, development and documentation of plans and timelines, and communication of progress towards goals to various audiences
Work with workgroups, steering committees, and clinical and administrative leaders to develop solutions and move initiatives forward
Report to the Director or Manager of Strategy Implementation within the Department of Analytics, Planning, Strategy, and Improvement (APSI)
Work in a hybrid model (from home and on hospital campus as needed)
Creative and motivated by problem solving
Effective at learning and applying new content in a fast-paced environment
Adept at planning and prioritizing project team work in a matrixed environment
Skilled at researching, analyzing and synthesizing information
Adept at building partnerships with diverse team members and leaders
An effective verbal and written communicator
Resilient in recovering from setbacks and skilled at developing solutions to overcome obstacles
Able to perform with a high level of independence and good judgment
Principal Duties and Responsibilities:
Creatively and accurately scope and plan projects in consultation with project owners and sponsors: define goals and deliverables, identify and engage project team members and collaborators, research issues, collect and synthesize relevant information and data, develop work and communication timelines, facilitate team meetings and work groups, track project status and measures of success
Use standardized approaches, tools, and technologies for internal consultancy
Proactively consider and evaluate complexities of projects and propose potential solutions when applicable
Approach the work with curiosity and purpose of adopting adequate skill and content to advance projects and remove barriers
Lead projects forward with a spirit of progress and by example, establishing self as a critical role in project outcome
Operational Change and Strategy Implementation
Evaluate how changes may impact the organization's operations across a variety of teams
Display strong coping and perceptivity skills in identifying the appropriate pace of change
Support operational improvement initiatives by developing comprehensive implementation plans in partnership with leadership
Analyze operational data to evaluate performance and find opportunities
Regularly distribute and present key data and strategies highlighting the progress of a project
Goals for this work will often relate to improvement in operational efficiency, asset utilization, capacity management, quality, and safety
Develop concise and professional summaries of results, barriers, and next steps
Creatively and concisely present information, targeting the presentation towards the knowledge level and needs of the audience, including executive and senior management, clinicians, and front-line staff
Work to ensure seamless information flow between involved parties
Encourage and engage others in discussion to establish relationships and trust among team members by communicating 'early and often'
Bachelor's degree required; MBA, MHA or MPH preferred
Experience as a consultant or project manager, ideally in healthcare but other industries considered:
At least 3 years of relevant experience for a Consultant role
At least 5 years of relevant experience for a Senior Consultant role
Experience working in a hospital or medical center environment preferred
Outstanding judgment and discretion in interacting with operational and clinical leaders on political and confidential issues
Skills / Abilities / Competencies:
Skilled at project management; project scoping, action planning, execution, and development of monitoring tools
Superior organizational skills, with the ability to prioritize and manage multiple projects simultaneously
Ability to independently research complex issues and to succinctly synthesize and articulate findings for various audiences
Highly developed communication and interpersonal skills with experience working with senior management
Individual must be assertive, and results oriented with experience facilitating and staffing projects that involve multidisciplinary team members
Handles issues that are significant, multidisciplinary, political, and confidential.
Brigham & Women's Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.