2nd Shift Customer Service Representative at Vector Security, Inc. in Plymouth Meeting, Pennsylvania

Job Description:

SIGN-ON BONUS! $1,000 after 90 days and another $1,000 after 150 days

Our 2nd Shift is Looking for a Great Customer Service Representative

 11AM – 11PM

This position has a Hybrid Schedule – it allows work from home in the short term, after completion of training

  

• Low $40’s annually plus a $2,000 signing bonus (based on experience)


• Our Customer Service Representatives have continued to work full-time during the pandemic


• All with full-time benefits!

We Have a Lot to Offer You:

• PAID training - 6 to 8-week Classroom Training M - F, training hours 11AM to 7 PM


• PAID Holidays, if you have to work a company-observed holiday, your hourly pay rate is higher


• EXCELLENT medical and dental insurance (dental coverage is FREE for single coverage)


• PLANS for prescriptions, vision, and wellness


• Company paid life and AD&D insurance


• Company paid short- and long-term disability


• 401k retirement savings plan after just 60 days


• Paid time off for vacation, sick and floating holidays


• Voluntary benefit products


• Tuition reimbursement


• Employee Assistance Program (EAP)


• FREE parking


• Paid lunch/break times


• A sense of pride knowing you have assisted in saving the lives and property of our customers

What We Require of Our Customer Service Representatives:

• At least one-year Customer Service or Call Center experience with good phone, keyboard, and computer skills


• Ability to work in a fast-paced environment


• Excellent Customer Service via phone


• Professional demeanor in all communications

 

Shift Information – Our shifts run on a two-week rotation and are 12 hours. One week you will work 3 days with at least 2 business days off, 11AM – 11PM.  The next week you will work 4 days, with at least 2 business days off, 11AM – 11PM. This allows our team members built-in overtime of 8 hours on week 2. Days off during the week to attend to personal matters without having to use their paid time off, and a 3-day weekend off every other week. Don’t let 12-hour shifts discourage you from applying.  Our team members appreciate the benefit of scheduling appointments without using their vacation/personal time!

You would work full-time 12-hour shifts (36 hrs. one wk., 48 hrs. the next).

Why Join Us? 

We are the fourth largest security integrator in the country, and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered - one customer at a time!

Our Values are Why We Are Successful: If you share these ideals, we'd love to hear from you!

• Win as a team


• Do the right thing


• Make a difference and make it happen every day


• Get it done


• Think big

Vector Security is a Drug-Free Workplace

   Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

This location is NOT accessible by public transportation

VEC#100

Experience

Required

• 1 year(s): Customer Service

Preferred

• 1 year(s): Call Center

Education

Required

• High School or better

Licenses & Certifications

Preferred

• TMA Level 1

Skills

Required

• Customer support experience


• Customer service skills


• Problem Solving


• Organization


• Typing / keyboard


• Communication

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated: Devoted to a task or purpose with loyalty or integrity


• Team Player: Works well as a member of a group

Motivations

Required

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals


• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility


• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Salary:

$16.00

Apply Now