Matchbox opened its first location in 2003 and quickly became known for wood-fired pizzas, mini burgers, fresh salads and chef-inspired entrées, like pan-seared sea bass and oven-roasted filet mignon. We like to call it elevated American bistro fare, crafted from high quality ingredients with a chef at the helm in every kitchen.
By the end of our founding year, matchbox had become a neighborhood fixture and earned the honor of Washington, DC’s "Best New Restaurant” of 2003 by the Restaurant Association of Metropolitan Washington .
Eighteen years later, matchbox has grown to eleven restaurants in Washington DC, Maryland, Virginia and Florida. We’ve been successful over the years because we’ve stayed true to our original beliefs and continue to be inspired by creating friendly, high energy gathering places with delicious food and drinks that bring people together.
Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:
Purpose
Give back to our communities
Celebrate diversity
People
Do the right thing
Treat people the way you want to be treated
Always do your best
Be accountable for our actions
Performance
Serve the highest quality food
Provide world-class service
Maintain flexibility to better serve our clients
Competitive Benefits:
Health/Dental/Vision
Paid Time Off
401(k), matched up to 4%
Short and Long Term Disability
Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets
Employees and their relatives are eligible for a free meal plan at any of our HBCU client locations while they are attending school
Summary of Essential Functions
Greets and takes orders from guests or servers in accordance with timing, recipe, and service standards, which requires standing and walking behind the bar throughout the duration of shift and may include writing orders
Delivers drinks and food to guests and maintains tables, which requires reaching, bending, stooping, lifting, standing, walking and working with cleaning agents throughout the duration of the shift
Interacts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clientele
Follows opening and closing procedures/checklists
Knows the food and beverage menu, and is able to speak to the menu from memory
Rings in orders into point of sale system
Collects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling procedures
Cleans and maintains an organized work area, which may require reaching, bending, stooping, lifting and working with cleaning agents
Cards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minors
Makes sure that all drinks are removed from tables by the state's legal time
Completes side-work tasks as assigned
Strives to hit sales goals as assigned by the general manager
Understands and practices proper safe food and beverage handling procedures in accordance with local government standards
Knowledge/Skills +Abilities
A minimum of 6 months experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirable
Able to stand and walk for up to 10 hours per day preferred
Able to lift and carry up to 40 pounds
Able to work calmly and effectively under pressure
High school diploma (or equivalent) required
Able to perform basic mathematical calculations
Must be of legal age to prepare, serve, and ring alcoholic beverages
Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)
High energy and stamina. Able to work within a fast-paced, highly mobile environment
Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.