Programmatic Account Strategist at Viant Technology in Los Angeles, California

Job Description:

Viant's culture is a unique combination of strong leadership, ambition, collaboration, and fun, with incredible growth opportunities for our employees! We offer a fast-paced work environment, with a strong focus on employee engagement, recognition, and development. With a commitment to innovation from the top down, Viant continues to remain ahead of the curve in the rapidly changing ad tech marketplace.

We have an exciting opportunity on our programmatic/self-serve DSP team here at Viant for a high impact Programmatic Account Strategist in our Los Angeles office. Our Programmatic Account Strategists are our trusted advisors and facilitators for our self-service customers, focused on driving adoption of our self-serve DSP platform: educating clients, supporting campaign performance making recommendations, driving account strategy and customer satisfaction, building relationships, meeting KPI's, and working closely with our Agency Trading Desk partners.

This role requires a passion for educating customers, strong product and operational expertise, highly responsive in nature, with excellent communication and problem-solving skills. A consultative, analytical mind, not afraid taking charge of operational workflows and presenting in front of audiences/teaching clients about our DSP, including features and capabilities and new developments. Our Account Strategists work closely with their business counterparts in Sales, Operations, and Product Management to drive success for our clients.

Responsibilities:

• Form close relationships with customers, becoming their trusted advisor and facilitator for programmatic media buying


• Become a Viant Cloud and Adelphic DSP expert and share that expertise with customers


• Proactively oversee and manage client campaign portfolios, controlling delivery and performance, surfacing insights, and educating customers on best practices


• Oversee campaign launches; continuously educate and train customers in order to promote trading expertise and autonomy


• Provide recommendations that drive delivery and performance; tenaciously troubleshoot and escalate technical issues


• Proactively communicate industry and Viant insights and opportunities; develop optimal strategies of media buying + data which achieve customer objectives


• Share client insights and knowledge with the rest of Viant


• Support and grow existing business; drive client satisfaction, top line revenue, and profit


• Identify ways to improve the operational effectiveness of the entire Account Management team; launch initiatives that promote scale and automation

Requirements:

• 2-3 years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Operations role


• Solid understanding of programmatic, ad tech, self-serve DSP's, SSP's, PMP's


• Outstanding troubleshooting, analytical, and problem-solving skills


• Demonstrable passion for learning new technologies


• Outstanding communication, project management, and presentation skills


• Excellent organizational skills; process-oriented, yet entrepreneurial and versatile mindset


• Great energy, confidence, and passion for working in a fast-growing technology company which is helping transform the advertising industry


• Experience in Internet technologies such as HTML, SQL, JavaScript a plus


• BS/BA or equivalent; quantitatively-oriented degree a plus

Benefits:

• Competitive Salary and Bonuses


• Paid benefits for the employees: Medical, Dental, Vision, LTD, Life insurance/AD&D


• Paid parental leave


• 401k


• Health and Wellness programs


• Employee discounts - e.g. gym memberships, wireless plans, entertainment tickets


• Fully stocked kitchen


• Casual Office Atmosphere


• Commuter Benefits Program


• Ongoing Education & Training


• Company Sponsored Events & Team Building Experiences

About the Employer: Viant Technology

Viant® is a publicly traded (Nasdaq: DSP) people-based advertising software company that enables ad buyers to plan, create, execute, and measure their omnichannel digital advertising investments. The Viant programmatic software is uniquely built on people-based data combining more than 70 people-based data partners to enable scaled and accurate audience targeting and advanced measurement. This allows for targeting consumers using real world identifiers rather than relying on cookies, from which the industry is moving away.

Adelphic® is Viant's industry-leading omnichannel demand-side platform, empowering marketers and their advertising agencies to plan, execute and measure programmatic advertising campaigns across desktop, mobile, connected TV, linear TV, streaming audio and digital billboards -- in a single platform. Viant customers range across most verticals including automotive, entertainment, business to business, retail, consumer packaged goods, travel and healthcare. The Viant patented technology advances internet-connected household identification and overcomes the limitations of user identification in mobile and across networked devices, yielding rich, nuanced portraits of real consumers.

Based in Irvine, CA, Viant has more than 315 full-time employees in 10 offices around the U.S. Viant was recently recognized by Advertising Age as a Best Place to Work, and Adelphic is featured on AdExchanger's Programmatic Power Players list. For more information, please see attached or visit us on the web at www.viantinc.com.

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Viant is proud to be an equal opportunity employer. To provide equal employment and advancement opportunities to all individuals, employment decisions at Viant are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race; color; religion (includes religious beliefs, observance or practice, religious dress or grooming practices); creed; sex; sexual orientation; gender; gender identity or expression; transgender status; pregnancy, childbirth or related condition (including breastfeeding); marital status; national origin; citizenship; military status, veteran status; ancestry, age; physical or mental disability; medical condition (includes cancer or a record or history of cancer), genetic characteristics; or any other characteristic protected by applicable federal, state, or local laws, and Viant prohibits harassment based on any such protected basis or characteristics.