Posted in General Business 30+ days ago.
Type: Full-Time
Field Service Supervisor Generators
Garner, NC, USA Req #390
Tuesday, June 28, 2022
PRIMARY FUNCTION :
This position provides major support for service customers' satisfaction, direct customer contact responsibilities, quoting of major jobs, directly supervising Field service technicians, and performs some administrative operational responsibilities.
ESSENTIAL DUTIES: :
I. Customer Service - Percent Of Time Spent = 6 0%
MINIMUM REQUIREMENTS :
Education :
A two year business or management degree, but a four year Bachelor of Science or Business Management degree preferred, or a high school graduate with at least six years of experience in similar work environment plus group leader experience .
Work Experience :
Four years working experience in similar customer service related position. Basic mechanical and product knowledge is desirable.
Physical:
Must be able to work for long periods while seated. Must have ability to clearly communicate with customers on the phone or in person.
Good customer relations is a must . Pleasant personality. Must be PC knowledge with basic level skill with keyboard and word process software (preferably Microsoft).
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Other details
Heavy Vehicle Parts Group |
Mohawk Industries |
MedLit Solutions |
The Urban Institute |
3M Healthcare US Opco LLC |
3M Healthcare US Opco LLC |