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Job Description:
Department
SSD Social Sciences Computing Services: Longacre
About the Department
Social Sciences Computing Services (SSCS), a unit of the Social Sciences Division (SSD) provides support for SSD administration, research, and instructional activities. SSCS works closely with on-campus partners, departments, and vendors to further the mission of the Division.
Job Summary
The job performs routine assignments related to software support and/or development. Provides analysis, design, development, debugging, and modification of computer code for end user applications, beta general releases, web pages, and production support. Troubleshoots problems using existing procedures to find a possible solution.
Responsibilities
- Development and maintenance of SolarWinds Service desk workflow code related to departmental processes and assets.
- Development and maintenance of Microsoft Office code and workflows in Excel, Word, Outlook, Teams and other systems.
- Documentation of existing and new business practices and code related to operational support.
- Develop web and Samanage presentations regarding SSCS policy and initiatives.
- Assist with the management of data use agreements.
- Works with stakeholders to gather and analyze requirements for developmental programs. Receives a moderate level of guidance to design applications to meet University and business requirements.
- Supports and maintains existing applications. Works with web developers and responds to requests from users.
- Performs other related work as needed
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:
Minimum requirements include knowledge and skills developed through ---
Certifications:
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Preferred Qualifications
Education
- AA degree
- Bachelor's Degree
Experience
- WordPress and Web Development.
- SolarWinds ServiceDesk/Samanage
Preferred Competencies
- Ability to develop and adapt new skills in web development, business process integration, and documentation.
- Familiarity with Microsoft Excel PowerQuery and ability to learn develop skills.
- Ability to write basic technical documentation of business processes and workflows.
- Integrity and credibility to work with sensitive data.
- Outstanding deductive and reasoning skills.
- Understanding of JAMF and SCCM processes related to the management of personal computers.
Application Documents
- Resume (required)
- References (required)
When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
FLSA Status
Exempt
Pay Frequency
Monthly
Scheduled
Weekly Hours
37.5
Benefits Eligible
Yes
Requires Compliance with University Covid-19 Vaccination Requirement
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
Employees must comply with the University's COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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