Market Delivery Lead at Manpower Group in Cape Girardeau, Missouri

Job Description:

The Market Delivery Lead is responsible for all aspects of the Manpower client experience, ensuring profitable growth of existing accounts and quality and continuous improvement of delivery processes.

Results & Strategy

• Grow revenue across portfolio of established client accounts.

• Create strategies and tactics required to effectively execute against plans to drive account growth and efficiencies.

• Build relationships with existing client contacts and grow new relationships within established client base.

• Develop and support market delivery strategy & performance in collaboration with Market Manager.

Client & Candidate

• Expand relationships within clients, and pursue opportunities for expansion of web of influences.

• Involved with clients and associates to drive loyalty.

• Point of escalation for all

Thought Leadership

• Subject matter expert on client industry and business, looked to for World of Work expertise.

• Offer customized workforce solutions to clients by collaborating across teams/brands to leverage the full suite of ManpowerGroup Solutions

People & Leadership

• Manage, inspire and lead delivery team committed to exceptional market results and delighting clients, associate and candidates.

• Average span of control 2-6 direct reports.

• Oversee quality of delivery and service team and mitigate risks to account health and client satisfaction.

• Coach and train on recruiting best practices, processes and technologies

Qualifications:

Required: Education:

• High school diploma or equivalent

• 3 years in recruiting, sales, or account management capacity

Nice to Have:

• Industry Knowledge: Knowledge and experience in talent management and/or in the staffing industry, relevant experience in client verticals is a bonus

• Recruiting: Staffing industry experience or full life-cycle recruitment experience

ManpowerGroup is an EOE/AA/Vets/Disabled Employer