Medical Assistant - Back Office - Evernorth - Delray FL at Cigna in Wellington, Florida

Job Description:

The experienced MA provides back office assistance to the providers in the preparation for, e xamination and treatment of patients, and is a critical partner in our Health Centers.

• Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.
  
  


• O btains the patient history, takes vital signs, and assists with coordination of care.
  
  


• Administers medications
  
  


• Prepares examination room
  
  


• Cleans and sterilizes instrument per protocol
  
  


• Answer telephone in compliance with departmental procedures. Ascertain nature of call and route appropriately. If necessary, take accurate and legible messages.
  
  


• Schedule appointments and verify membership according to various benefit coverage
  
  


• Reviews preprinted instruction sheets with patients
  
  


• Attends department Staff Meetings and In-service programs
  
  


• Cross-trains to new procedures and departments.
  
  


• Assists in orienting new employees and temporary pool staff to job responsibilities.
  
  

What we expect from you :

• Graduate of approved MA program or on the job training with ability to obtain CCMA
  
  


• Current BCLS required
  
  


• At least 1 or more years of front and back office experience
  
  


• Phlebotomy skills
  
  


• Solid Computer skills including Electronic Health Records
  
  


• Excellent customer service skills required
  
  


• Team oriented
  
  


• Strong time management skills
  
  


• Responsible and reliable
  
  


• Ability to work clinic hours and locations
  
  

Bonus points for :

• CMA or RMA Certification
  
  


• Customer-centric Focus
  
  


• Dynamic personality
  
  

Please note, this role will be located in our health centers in West Palm Beach and Wellington until our new center opens in Delray in April.

Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.

This role is patient facing & you must be fully vaccinated OR be required to undergo testing twice a week. Note, in some locations local law requires the clinician to be vaccinated with no testing option, in those locations local law takes precedent.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.