Senior Learning and Development Coordinator at Lands End Inc in Dodgeville, Wisconsin

Job Description:

Senior Learning and Development Coordinator

$19.05 starting + full benefit package including 401K, flexible spending & employee discount

Position Summary:
You will support the training department in the planning, organization, implementation and evaluation of training programs. Exhibit experience and aptitude to learn and perform in the following areas: product, systems, service and sales, technical and remote learning and leadership development. The Sr. Coordinator assumes leadership and supervisory responsibilities within the training department comparable to a department Lead. You will primarily support the Consumer contact center. As a cross functional team member of the Operations Division, you may support other areas as needed.

Successful candidates should have the following knowledge, skills, and abilities:

• Develops, maintains, implements and monitors training effectiveness with a range of training programs including curriculum, on-line learning resources, and job aides etc.
• Works with business partners to schedule trainers or support along with training programs.
• Interviews and selects qualified candidates for assigned training areas. Ensures attendance at applicable leadership trainings throughout the year. Provides support and gives direction to trainers throughout a training program.
• Provides performance feedback to assistants, trainees and trainers by documenting performance and writes and delivers performance reviews.
• Assists in the direction and motivation of the department as a team by role modeling the desired commitment to department goals, assisting with projects outside one's area of focus and treating all department members as customers.
• Collaborates and engages with team members remotely to ensure consistency, teamwork and open communication.
• Project management and decision making skills as well as analytical, problem-solving and organizational abilities.
• Demonstrated experience creating and managing online learning content. Aptitude to create digital learning with an authoring tool.
• Proficient with Microsoft Office Outlook, Word, Excel and PowerPoint.
• Effectively facilitate training presentations with large and small groups.
• Experience and/or knowledge of needs assessments, data analysis and related program development with writing training programs.
• Experience in goal setting, program development and program evaluation.
• Background in education or related experience with emphasis on adult learning styles.
• Ability to stand up to 3 hours at a time delivering training programs.
• Willing to travel between locations when required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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